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March 2024 by Richard Smith
If I could give less stars to a place I would. The “manager” was so rude and disrespectful. She’s trash. Wouldn’t allow me to speak with another employee when I asked for help due to her rude attitude. Wouldn’t recommend this place. Horrible customer service, to the so called manager at Sally’s… you work at Sally’s so settle down.
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January 2024 by Fraternal Love
If a customer is asking questions about a sign you don't tell them "read the sign". You don't know if customers have vision problems, had their eyes dilated, or what is going on with them. When a customer asks questions, They aren't supposed to be met with attitude. Trying to make your customers feel stupid for asking questions is a horrible business strategy. Trying to embarrass your customers by alluding to their inability to understand your poorly advertised sign, is a horrible business strategy. Customer service is not for everyone, reevaluate what you want to do with your life.
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October 2023 by Ashley Sanders
Between the hours 12 to 3 a lady helped me out with my bleaching process. She was professional and kind.
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August 2023 by Coach Retta Allen Mackey
I HAVE ALWAYS LIKED TO SHOP AT THIS BEAUTY STORE. I CAN COUNT ON ITEMS IN THE STORE WILL BE THE SAME AT ANY SALLYS.
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August 2023 by Kris Warren-Stevens
I've been shopping at this location for years...Always great customer service...the staff , l feel like we are friends... tThey are always glad to see you and share conversation And what's New in the store..and l always leave with more than l intended to by ?.Keep up the Great Service !
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June 2023 by Naana Soadwa
I have shopped with Sally’s for years and I adore the manager I look for her every time I come - and my daughter I both love coming to this location
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June 2023 by Paula Kelly
Went in to get toner for my hair, I had no idea what to get but the ladies working were so helpful!
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June 2023 by Kayla Clint
Everyone here is always so sweet and helpful! My go to place for hair color and tools
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May 2023 by Alasia Gordon
I walked in recently to ask if they still sold face masks and the young lady with black hair was very rude about it. I don't know why she was mad, but this seems to be a consistent problem based on the other comments. If you hate your job just quit. I work in retail too, but it's never that serious.
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March 2023 by Ivy Schoch
Anna was amazing! every time i walk into this Sally’s I’m met with friendly kind and knowledgeable staff! they always help me find what i’m looking for and are fantastic at suggesting stuff ❤️
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February 2023 by Norskgirl
I've always found the staff knowledgeable and helpful. They ask the right questions to figure out out what's needed to get the results you want and don't try to sell you what you don't need. The store manager's done a good job of training her staff; I won't shop at any other Sally's.
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February 2023 by Heba AlDossary
The saleswoman is very rude and lacks professionalism. She is not making eye contact or even answering my question about a product. I wish the administration would train the sellers and give them courses on how to deal with customers.
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January 2023 by Christin Farmer
Does corporate read the reviews? I got what I needed but the unprofessionalism always blows my mind. There was a time where companies cared about good customer service. Is training provided anymore?I don't want anyone to lose their job but if you're working in public spaces you must know how to interact with customers, and if this work isn't for you, find something you can do without having to be around people. No need to try and make everyone else's day miserable. The young lady here was just curt and a bit dismissive.
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December 2022 by Nunca solo en Este mundo
I love this location- the ppl here are helpful I like the manager she’s my go to person for my hair color ! She really knows her stuff
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November 2022 by Sonya Gant
There are two young ladies working the store Sunday 11/6/22. The young lady with short blonde hair extremely helpful and pleasant. The young lady with the short black bob extremely rude unhelpful and disrespectful. I understand that there is a shortage of help since that’s what she complaining about however if you unpleasant and rude because you are working then you should not work. This is more damaging to a business.
