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January 2024 by Steffani S
This pharmacy refuses to fill my prescription, due to out of pocket costs and they deem it is too much for me to pay. I have now been trying to get this prescription from the pharmacy for 2 months and keep explaining that I have a coupon from the manufacturer that brings the cost down. And we try again every few weeks and explain the same thing. And here we are again without the prescription. I will be avoiding at all costs in the future.
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September 2023 by rosemary c.
Prices to high, don't like their meats . Service is good . Pharmacy drive thru is always closed .
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June 2023 by Darlene Dula
Kind,helpful, caring.
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January 2023 by Tamica Johnson-Tanner
Very well lit parking lot, local police on the premises, full service pharmacy and state liquor store. Plus the wine section is very well stocked with various types and flavors
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December 2022 by Fabienne P.
Poor food quality for an expensive price. Items unavailable for purchase. Customer service is inexistant. No modern conveniences. Giant Eagle stores are stuck in time. Pass your way.
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July 2022 by Staci W.
We stopped in to grab some necessities before we went to a friends house. The store layout was pretty easy to navigate and we found what we needed. The cashier hooked us up with a courtesy card when we said we were from out of town but wanted to get a deal on one of the items we were purchasing. They charge 10 cents per bag so we opted to just carry out our items and use some reusable bags we had in the car. Overall a run of the mill grocery spot.
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November 2021 by Jasmin Diaz
I love dealing with Giant Eagle when it come to my prescription medicine
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May 2021 by Chelsea McDonald
Extremely rude, unhelpful service. Husband attempting to pick up my prescriptions for third time, had him waiting & waiting for pharmacist, then shockingly rude. You don’t know what someone is going through. I have multiple health conditions, & I’ve been suffering moderately severe depression for more than 6 months. There is no need for a pharmacy to make sick people feel worse just trying to get their pills, and during a pandemic. I don’t care if you’re stressed or tired. So are we. So had to leave my voice.
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March 2021 by Jennifer Pappas
I love this pharmacy. The staff is helpful and friendly. They know my name and who I’m picking up for. The ask about the well being of my mother, whom they’ve never met, that’s kind and caring. Keep up the great job ?
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February 2021 by Jerry Walker
I've utilized Giant Eagle Pharmacy in multiple stores and this is by far the worst location and service. They are rude and unhelpful.
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December 2020 by Dorothy Perez
Worst pharmacy I have ever been too!! The only thing I hate so far about moving to South Euclid!!
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November 2020 by Simmie Davis simmie sings
The pharmacist is proactive and knowledgeable. Staff is friendly and helpful.
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November 2020 by J B.
Poor service, and lack of management! Deli closed at a ridiculous hour today. 6: 00PM. The store hours listed a closing of 10:00 PM..
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October 2020 by Carson Traylor
I am so disappointed by the service I received at this pharmacy. The pharmacy technician Asia or Asha was rude so was the pharmacist. The technician was obviously having a bad day but to take it out on the customer is not right. I have been to giant eagle pharmacies many times and they never save my insurance information. This always causes an issue when I go. This issue just had her over the edge though. I literally had to go through the line four or five times because they needed my secondary insurance info. That should have been saved from previous visits. She was abuse to the customer when asked honest genuine questions. I have worked as a pharmacy technician before and know these questions were not insurmountable because I had done these things for people before. She was just inconsiderate and rude. I will not be getting anything else filled there due to the staffs negativity.
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October 2020 by Tony Liotta
The grocery side is staffed by great people. The pharmacy stinks. I stood for ten minutes and a car was at the drive up was there ten minutes. There was no acknowledgement from three staff including the manager. I called the number and asked for the pharmacy. when the manager heard my call she said that they would be right with me. I stated I had been there ten minutes as had the car. The manager told me I could go somewhere else. I will. What the manager does not know is I will be in Pittsburgh on Friday and will contact my business associates there. I want her fired. I ran a store in Pittsburgh in the 80's I would fire her. She sets a terrible example for her employees and is terrible with customer service. This is not the first time that I have experienced terrible service at this pharmacy. I will drive to Mentor and give all of my business to Meijer.