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“I loved shopping here for the first time, everything was really nice, employees are very kind, and the prices are very good for what there is. I definitely recommend shopping here!”
“I couldn't have found a better group of women to help me purchase my mother-of-the-bride dress. The selections and styles were perfectly curated, making the process a breeze. I also fell in love with the other clothing in the shop and have made several more purchases since my MOB dress. This is hands down the best women's clothing store in the Cleveland area!”
“I love shopping at village trends. The staff are always helpful and lovely. I get so many compliments on all the cute things I purchase from village trends. The store is well stocked with a variety of sizes in all the best styles. I always feel confident and comfortable in the clothes I buy at village trends!”
“I love this this small shop! They always have a fun selection of clothes including bell bottoms and overalls and other small trinkets and accessories. But the best part of all is their Birkenstock selection. If you are looking to buy unique Birkenstocks, they have basically every style and every color imaginable!”
“Truly one of the best places I've ever been! I stopped by while visiting Cleveland with my kids and the staff could not have been more friendly!! They had exactly what I was looking for (including a bag I had been trying to find for nearly a year!). They were even able to ship back one of the purchases so that I didn't have to carry it back in my suitcase! Our Uber back to our hotel broke down in the parking lot and the owner of the store came out and introduced himself and asked if he could help. He invited us back inside to wait and we had the nicest conversation about a mutual place we both enjoy to vacation. This is what every store should be, but it is hard to come by these days. Knowledgeable, friendly staff with an incredible selection! If you visit Cleveland, Cuffs should be your first stop!”
“Great place to work out. The staff is amazing and so sweet. First timers have no need to be scared they work with you. Amazingly validating but still make sure you get a great workout.”
“Abigails is my go to spot for my perfume, a special gift or when I am looking for an outfit or jewelry that will elevate how I look and feel about myself. The staff at Abigails are the nicest, most helpful women. The store carries unique and stylish clothing at an affordable price. I always look forward to stopping in at Abigails!”
“Update: I am moving this company to five stars. They resolved this issue with nothing but professionalism. I very much appreciate their customer service.
This was an online order. I ordered some chainsaw chaps online May 31st. I received the wrong size in the mail. I talked to a customer service rep (who was extremely nice - Christina) on Thursday and had the wrong chaps sent back to the company on Thursday with a follow up email. I never heard anything back so I called Tuesday. Unfortunately the right size chaps were still not shipped out to me. I elected for a refund instead. Really nice people, but it would have taken 3-4 weeks from start to finish to get the right product. I bet the company is great, and the people seem really nice, but it didn't help me in the end.”
“At Ruby’s finding a prom dress was easy. The store owner made sure my experience was a one and I really appreciate that. And it wasn’t like he just wanted to sell you any dress he made sure it fitted you.”
“Beautiful experience at this shop!! The clothes here are GORGEOUS‼️ The young lady that helped my daughter and I pick out clothes was so Professional, patient, and kind!!! Pay this spot a visit when you're at Beachwood mall, you will not be disappointed ?”
“This store is amazing as is its owner, Louis! I needed a dress for my son’s wedding and stopped in on a friend’s recommendation. What a find!!! I was hesitant because the shop looked small from the outside. I was greeted by Louis and after browsing for a few minutes he told me to just go into the fitting room and he would bring in dresses that he thought would look good on me. He said he knew his dresses. The first dress he brought in looked fabulous on me as did the second and third ones. I had a hard time choosing. But believe it or not I bought the first dress I.tried on which was so unlike me! An off the shoulder gown made out of an exquisite fabric that was just perfect for my son’s wedding. I also bought a dress for the shower and two other things I wear all the time!!! He is a little pricey but well worth it. He makes sure the dress fits perfectly and alterations are free. I highly recommend YouTwo Inc and Louis!! I got rave reviews for my gown at the wedding and from all my friends who saw me on Facebook. Thanks Louis!!”
“Hiela was AMAZING!!!
She definitely needs a raise!!!
She was Attentive and Helpful!!
I was so comfortable.
I've been shopping here for years and that was my best experience yet!”
“Great store and even better employees. The workers always ask if you need help or a dressing room and are super personable. The after Christmas sale was 50% off already marked down prices. Their clothes are always a thicker high quality fabric. I found three nice tops for a total of $50. Great store with stylish clothes.”
“Best store ever! The staff is fantastic to work with; so helpful and kind! Great selection in all price ranges. Toni has the best eye for fashion, and displays it beautifully in her store. I will be a customer forever. Love the people here and feel like they are family!”
“Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!”
“The cap on my insulated water bottle was broken. When they could not replace it, they offer me full credit against the purchase of a similar to bottle.
I decided to try super glue first. Happily it worked.
Great customer service!”
“I went to the Fly Fishing 101 with my son and two grandsons on Saturday April 13. Although it was windy the Orvis staff made the best of it. They were so patient with my grandsons. I really appreciated the time they spent. They really worked at breaking down the casting and line tying in a manner we could understand. Great group of people and would recommend it to anyone interested in learning more about fly fishing.”
“Love Old Navy! Only jeans I wear. They fit me perfectly. My son bought a couple of polo shirts here. Better quality and prices than the high end stores. We checked 5 on 6 stores for shirts before going to Old Navy. Great store!”
“I absolutely love the customer service!!! I was at the Aurora store. The sweet sweet girl deserves a raise. I was needing some assistance for my 50th class year reunion. The gal selected all the accessories for me along with shoes. (I was not intending to buy, but bought). Offered many suggestions I selected a dress, spanx, bra, and wrap. I love torrid”
“I stopped in Saturday close to closing looking for something to wear that night. I cannot rave enough about the service I received. Both women working helped put together outfits for me and gave me feedback on everything. Their selection is great and I got lots of compliments on my outfit that night! I will definitely be a repeat customer!”
“We had such a great experience shopping at Chico's of Legacy Village. Joanne and Sherri were great. Joanne was enthusiastic and energetic about helping us find just the right outfit. Sherri was right there too! Giving her opinion and helping with the finishing touches. I venture to say if more in-store shopping experiences were like this - there would be less on-line shopping.”
“This place is one of my favorites. The sweetest sales associate helped assist me with my purchase, she even wrapped it so pretty! I love this cute boutique. I would give this place ten stars if I could!”
“I had ordered online and went to the store to pickup my order and it turned out not to look on me how I thought it would but all of the store associates helped me to find the right outfit for me. :) I am truly thankful for their time and all their help!!”
“Gianna and her staff at CLE Consignment are friendly, knowledgeable, and professional. I have sold and purchased items from them and received excellent service each time. CC is the only consignment store that I trust enough to purchase designer items at a discount in the area. I never have to question authenticity and love each treasure I have brought home. It is always a treat to stop in and shop at CLE Consignment!”
“Great clothes and customer service! I purchased a bathing suit that unfortunately had an inseam that unraveled after a single wearing. Returning to the store Margo demonstrated what unparalleled customer service means. You’ve earned a long term customer!”
“I found many things that I like which I always do. However upon trying them on they don't always flatter me. But on this trip I actually had to decide between a number of items because they all looked good. I tend to visit weekly usually after church on Sunday.”
“I walked into this shop and literally gasped at the beauty of the bralettes they had. On that day, I bought two. At my second visit, I decided to look in more than one spot and as I glanced around I literally thought I could’ve been the buyer for this shop. Everything was what I would love to have in my closet. It’s all priced very reasonably and it’s gorgeous stuff! I cannot recommended enough. For the woman who wants to be on trend without looking like she’s trying to recapture her youth, this is the spot!!!”
“The ONLY place in Aurora to shop. Fashionable, great selection, and the friendliest owner you will ever meet. Retail therapy at it’s finest. You just found your new happy place!”
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“Te employees were very friendly! From when I entered, to when I wanted to try on and answering my questions. I didn’t feel inferior at all which I tend to feel when I go into public these days. I truly felt they were there FOR me, even though I wasn’t the only one in the store. And when checking out, the sales associate made eye contact and addressed me by name! Made me feel valued and I will definitely be back!”