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December 2025 by Laura Skerkoski
I stopped at this location for my last 2 oil changes due to my schedule and convenience. Yesterday, they pulled out the air filter I had purchased at the previous oil change session and explained that it was installed completely wrong. It was all bent and still bright white and they said it did nothing since it was installed wrong. Obviously I needed another one but they still charged me for it. They then proceeded to tell me that the previous crew that changed my oil all got fired bc they didn’t know what they were doing. The crew yesterday was nice but I will never return to one of these places. I am going back to the dealership next time.
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December 2025 by Peggy Smith
Had oil change- the guys were nice but oil change is costly ✌️
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December 2025 by Ademir Plaza
Went today for the first time. In and out in over an hour. There were only 2 vehicles in front of me. Had to come back when I noticed the tire pressure in my vehicle was low and they didnt reset the oil change to 100%.
They charged a ridiculous hidden fee of 10% for shop supplies and they will make sure to charge you for the supposely free bottle of water.
They charged me for extra oil when I drive a nissan murano and no other place has ever charged me for extra oil according to them.
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December 2025 by malik maadat
I went back in today and the service improved by a huge margin , the employees were respectful and fast if this experience remains consistent i will gladly change it to a 5 , to be fair its obvious management has put in the effort so i appreciate that
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December 2025 by Michael Leeper
Take 5? More like takes an hour and 25! I visited the Solon location for the first time ever and it was terrible. I sat outside of the location with only 1 car in front of me for over an hour and then i finally get inside of the bay and i sat there for 30 minutes before i was even spoken too! INSIDE OF THE BAY! All the entire crew did was work on the car next to me and stare at me they did not say a word to me the entire time. Finally when i was spoken too i asked them to please open the bay so i can leave because i was not trusting these people with my truck. Terrible location i will never go back again.
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December 2025 by Donna Scott
only issue did not reset oil message on dash
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November 2025 by dolphos henderson
Very friendly staff that are knowledgeable about the automobile service industry.
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November 2025 by Mary Heaven
Great Fast😃Services, Enjoy talking with the staff. They were Very Helpful and Helped changed my oil. I would give a 20++🙏😇Star to the Take 5- Employees in Aurora, Ohio!!! Thank you guys!!!Soo much, for Helping me get in and out in a Timely manner. I am truly grateful. Have a Happy 🎁☃️🎉Happy Holiday🥧 🎄 ❄️ Season, will Return again thanks again,, Enjoy your day!!!
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November 2025 by Alisha Tindal
The whole team were professional, nice, kind and considerate. Would definitely recommend. Great job.
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November 2025 by Ray Barker
Very nice people, I was genuinely impressed by how well they all worked and interacted with each other to make my visit enjoyable, I definitely will be returning, no pressure to buy additional services, just informing me of what everything looked like 👍 thanks fellas🙏
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November 2025 by Michele Edwards Whitfield
Courteous and professional
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November 2025 by Denise Labry
The friendliest people all the time
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November 2025 by Moe “MoMo” Elmaher
Excellent customer service
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November 2025 by Joanne Mercer
Fantastic service
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November 2025 by meenman11
Lied about the price! It took 1 hour to get my oil change even though I next in line. TERRIBLE SERVICE!!!!!
