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“This is a very interesting store with so many good finds. We would highly recommend taking a trip to this store. My wife and I really love the different kind of things to purchase and also put on our list to buy next time we visit. The customer service was top tier! So nice and friendly and welcoming. We'll be back soon.”
“Best Dollar Tree in the area!! Clean, organized and excellent selection. I drive in from Mayfield Heights and will only shop this particular store because of the pleasant atmosphere.”
“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“I bought a card here and the cashier was very thoughtful asking if I wanted a separate bag for the card. I said no since it was small and I didn’t want to waste a bag, so when he put the card in the bag he first put it in a notebook book I bought and said, “so it doesn’t get wrinkled.”That is great customer service and this cashier showed that he cared about people in that small act.”
“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
“My daughter lost her cupcake purse somewhere while we were shopping and threw a fit. Bart searched for it and bought it out as right before we left the parking lot. Thanks Bart!”
“I love this location!!! Every time I arrive I am Greeted!? The store is always stocked! It’s alway clean When I’m there. Workers are always clean and presentable. The workers are very helpful. Again I love this location. One Day I came and they were closed before closing time. I hold nothing over them for that!!! I know nothing of what could have happen in their life! So if you need to close earlier DO IT!”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“One of the best Family Dollar stores I’ve ever been to. I love shopping at this location and the one on Dunham Road. The Northfield Road location is stocked well, clean and have friendly cashiers and managers. However, I’m giving it 4 stars for their opening hours of operation only. On their website and Google it says they open at 8am. However when I arrived the doors were still locked. The person who was in the store, finally opened at 8:30am. If your hours states 8am on your window, then that is when you are supposed to open.”
“Clean and neat. Products orderly shelved. Store had everything I was looking for. The prices were very affordable. They just got a new customer.There was only one item I was looking for that they didn't have.”
“Everyone's always so nice when I come to this family dollar always greeted me anytime I've walked into the store rain sleet snow shine even with a line a people they always made sure any time I've frequented the store which to me is everything 1st impressions is everything & if the folks that work in this store appreciate their jobs & have a go to chain of commands (management) as far as their leadership it starts at the top & works its way down..... The woman who rang me out today say around 130 200 was vey pleasant & curtious dunno her name also a woman I believe was a manager-supervisiorShe came behind the counter 2 help out the gal ringing me out something with the machine no biggie just wanna give positive reinforcements when they're due instead of always being negative nancies...#HappyEaster#ThanksFamDoll$~Mz.Juno”
“I don't particularly like going to any store with Dollar in its name. I just can't take it. This time, I had to go to one, and it was an emergency. I was pleasantly surprised to see that this particular store was well stocked and pretty clean. I found what I needed and proceeded to check out.
The line was long with one cashier. This time, it didn't matter due to the fact that I found what I needed”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.”
“Smaller DG location, but always has what I need. Great deals with manufacturer and DG coupons. Best to go on a Saturday and use a DG digital $5/$25 with DG digitals or other coupons. Clearance sales are the best at DG.”
“Well to put it plainly the mang.is I'll write the best manager I've seen around the store with straight courtesy admiration I would past 10 stores location 10 of the Dollar General stores just to shop at their location when you need somebody like that in corporate teaching the managers how they act and treat their employees so they can teach each other how to treat the customers I think she's just terrific I love going there want to leave I feel all bubbly inside and warm I've never seen her come unglued I don't ever seen or talked to him to a customer rude or disrespectful e she's a woman that outrun my source thank you the big guy”
“This location has improved greatly.... The employees always friendly and very helpful. Sometimes the prices aren't correct, but someone always correct it... The outside be a little messy, but someone is usually cleaning or soon get to it... They doing a good job and in a good location it would be nice if the community wasn't so ghetto I literally saw someone empty trash into the parking lot.. that was so rude , but two guys went outside and swept and cleaned the entire parking lot.... The next day it was back messy... Smh but the inside is really clean”
“One of the best Dollar Tree stores I’ve ever been to. I love shopping at this location! The Northfield Road location is stocked well, clean and has friendly cashiers. I was greeted at the door with a “Hello” welcome and a smile. Which I appreciate. However, on their website and Google it says they open at 8am. However, they actually open at 9am. Please fix this ASAP. You will have people lined up at your store ready to shop.”
“Delissa has worked so hard to get this location together. Her hard work has shown a significant change and has made this store a pleasant shopping experience for me. I live down the street and enjoy the fact I can find the things I need alot closer now. Keep up the great work Delissa and team. Thank you. ?”
“I spend way too much money and time in here! ?08/12/2022-That was my experience then! I’ve gone to this store 3x lately and they’ve been closed! 10am, 11am-doesn’t matter! I don’t know if there’s not enough staff, technical issues, product problems-but when it is open, the place is a mess! Close it or secure better management! I miss shopping here!”
“Friendly service when I am there. My teen daughter's told me that on multiple occasions one of the older male employees follow them around the store and it makes them uncomfortable. I'm sure it because of the frequency that they are there due to them trying to kill time while waiting for my 3rd grades school to let out but, he should be less offensive and more discreet with his shoplifting monitoring with young girls”
“I went to find a cat scooper... I got distracted by how much daily stuff they have. In general, they have everything you need to make breakfast, which includes the cooking equipment. All the things you need true out the day, and to get ready to go to bed. They also have some outdoor gardening equipment. I talked to the employee there at the time. I asked how often their fresh products get rotated? They said every week. I hope they understand I will check to make sure they do that. So, expect an update in a week or two. They are having a 5$ off if you spend more than 25$ on Sep 14 2024; they have those twice a month if I heard that right. Anyways I loved the first experience I had at dollargeneral, friendly staff, clean aisles, well stocked. Some shelves were empty, but it was probably from condensing their products, but the store is fully stocked when I was there. I took pictures of most ailes, so go look at them and their prices.”
“I had an amazing experience at Aldi's .a member of the word church paid for my groceries she was going around paying for people's groceries her model was Jesus did it.. GOD IS GOODTHE STORE WAS CLEAN AND STOCKED”
“The staff was very helpful. They directed me to what I needed and they had a self checkout that was easy to use. Note, you have to use a card to utilize the self checkout. Fairly clean and very few items left out of place or on the floor as I've seen in some other budget stores. Will probably return when I'm looking for some less expensive items.”
“Wonderful, new store. The cashier was pleasant. I like dollar general because it reminds me of my childhood 5 and 10 stores. It's homey. You never know what you will find. Christmas decorations are done. Stocking stuffers, here we come.”
“I frequent this Family Dollar with my Autistic son, I cannot tell you enough how AMAZING the employees are here.My son is a bit rambunctious, there are at least 5 ladies who work here who greet us so excitedly, they’re patient & kind when things don’t go smoothly, they offer to help carry things to my car on days they see me having to hold my 65lb son, they even push the bell up to the front of the counter because they know he loves it! The customer service & kindness you get walking into this store is truly above & beyond, I cannot praise the employees in this store enough. Outside of the handful who go above & beyond, I have great interactions with all employees at this location.”
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“I stopped by the dollar tree in Solon and this is one the biggest stores I've been too. They have a lot of decorative items that I haven't seen at other stores. Well stocked and they were still sticking the shelves while I was there. The associates were really helpful too.”