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May 2023 by Ruby B.
This is about Solon Branch of Creative Playroom. Would like to share, they are always short of staff and with high turnover of staff and hence they are not able to manage your billing accounts. I had to receive the credit for earned leaves and they were not able to do that after number of follow ups last year and now they have sent that to recovery, and they just said we can't do anything now as its been a year and can't even share any email address to talk to anyone in Creative playroom and asked me to Leave to my shock as I was asking about a email address or phone number to talk to. Rude people I tell you, instead of helping in sorting out they are asking parents to leave the office and said they cant do anything for hard earned money of parents. Not sure how they would be treating kids.
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June 2022 by Peter B.
PLEASE READ (6/29/2022) - If you care about your child and your professional job, stay away from this place. Our baby has been attending for 6 months. Unfortunately this daycare has high turnover for employees who last no more than a month or two. They are extremely understaffed and over capacity with children. Week after week we drop our daughter off around 7:45am and there are 5 infants to one teacher in her class. If our daughter is not one of the 5 babies, they turn us away and tell us they have no more space for our child. It happened last week and again yesterday and again this morning after arriving earlier than expected at 6:45am. They claim they sent an e-mail notifying parents of the staffing shortage but no e-mail was receive to my wife or my accounts on file.We pay almost $300 a week for this place, $1200 a month. For Creative Playrooms of Solon to be so unprofessional and unreliable to still take our money and deny us space for our child due to staff shortage and over capacity of kids is ridiculous. They need to get shutdown and have their license revoked by the state and Cuyahoga County Department of Consumer Affairs.I assumed this was a legit child care with close proximity to my office, I am an executive for the World's largest food & beverage company and to have to miss a day or two of work because they are negligent and understaffed with accepting my child is horrendous.STAY AWAY FROM THIS PLACE! You've been warned!!!
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June 2018 by Evan Handyside
My daughter has been enrolled in the Montessori classes for two years and my son has been in the infant room since he was 12 weeks old. The staff is great, very friendly and treat my children like their own. Highly recommend.
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December 2017 by R5G4
My daughter has been enrolled in the Montessori classes for two years and my son has been in the infant room since he was 12 weeks old. The staff is great, very friendly and treat my children like their own. Highly recommend.
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December 2016 by Marie Davis
I wanted some information about their preschool program for my 3 year old. The woman in the office was not friendly at all. I felt like she was trying push me out. She told they wouldn't have any openings available until November. When i told her that was fine, she rushed to gave me a print out with information. Told me the cost and didn't ask me if i had any questions or to schedule a tour. I would avoid this place. I certainly will not be enrolling my child. It's obvious she didn't want my child there.
