BMW Cleveland is the leading BMW dealership in Solon, OH, proudly serving the greater Cleveland area, including Aurora, Hudson, and Beachwood. They offer an extensive inventory of BMW cars for sale, from luxurious new models to rigorously inspected pre-owned BMWs, including performance-tuned sedans like the BMW 3 Series and versatile SUVs like the BMW X5. They also feature cutting-edge BMW electric cars for sale, perfect for eco-conscious drivers. As a family-owned dealership with over 30 years of experience, they prioritize personalized service and customer satisfaction. Customers praise the professionalism and warmth of the employees, who are knowledgeable about the products and provide a smooth and enjoyable car-buying experience. The team, including sales representatives like Roberta, Bryan, Tyler, Mirco, and others, are described as kind, easy to talk to, and thorough in their explanations. Customers appreciate the lack of high-pressure sales tactics and the ability to order the car they want within their budget. The dealership also receives positive feedback for their service department, which provides video inspection reports and updates throughout the process. While the pricing on tires may be slightly higher than the competition, the overall service experience is highly regarded by customers, who express satisfaction and a desire to continue patronizing BMW Cleveland in the future.
Everyone was very friendly which was nice. There is some room for improvement with the delivery process. I was there for 2-3 hours when I shouldn't have been, and it delayed my weekend travel plans but things happen. The bathroom was clean and they had snacks so I didn't die about it
September 2024
Raven Wilkes was outstanding and a credit to your organization
September 2024
Fantastic customer service from the team. Great buying experience. Thanks to all that help.
