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February 2024 by Scott M
I had an idea for a family Christmas gift, and contacted AIDA to see if it would be possible given the time available.AIDA's owner, Simon, was able to meet with me that day, and was both exceptionally hospitable and helpful. He gave me a short tour of his shop, showed me examples of other projects, and then worked with me to translate my design into an embroidery layout. He even called his clothing supplier to confirm if one of the items I wanted was, in fact, out of stock as the website showed (it wasn't).While he was on the phone, another customer came in to pick up a completed project, and told me that she'd been ordering from AIDA for years and that Simon was "the BEST."She was correct. The project turned out better than I'd expected, Simon was able to deliver on time, and even provided a refund check when he discovered that the initial quoted total was incorrect. Working with Simon was truly delightful, and I would recommend AIDA for any embroidery project without reservation.
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January 2024 by Abi Haren
Excellent personalized service with short notice and in time for the holidays! I’m so grateful that I found AIDA embroidery. I’ll be back.
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January 2024 by Vladimir Yerukhimovich
AIDA Business was recommended to me by their other happy customer.It is the second time I order AIDA Embroidery Service.1st time order was for my business team event,the other time, for our large family and friends event, that we wanted to make extra special and memorable.Both times we are happy with results.Simon's Customer service, Recommendations and Quality are very high.Order was done on time.I highly recommend Simon and his businesses for your needs.
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December 2023 by Jenny Rose
i had a christmas gift i needed embroidered and he got it done in perfect timing and it came out beautifully! will definitely be using them any time i need something embroidered again, so glad i found them!
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October 2023 by Shelly Paschal
OMG where do start?It was raining when I pulled up and his hospitality with greeting me with an umbrella was well appreciated. Once he seen my machine he immediately recalled the make and model and told me how good of quality it was. The knowledge he shares about your machine is unmatched. It was a pleasure to have met him.
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July 2023 by Victor Cordero
I called in and Aida answer I explain her I need to get oriented on a specific shirt that I have in hand I just want to know the cost and the process and it is only one shirt that needed to get a picture printed as a form of a sticker nothing extra just one shirt that I have and needed a picture sticker printed and heated press ………Aida”s answer was “SO AND” I am not sure if I explain myself right but I ask her again what is the process and how long does it takes and Aida respond was “IT TAKES 4-6 weeks! “Where is the detail oriented ?Is the company running out of employees that it takes 4-6 to screen and print a sticker and press heat to a shirt ?I dint get any specific information I just needed a SCREEN-PRINTING and press in one shirt !
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June 2023 by Samantha Vernak
Simon is the best! He’s fixed two of my Brother embroidery machines and they are running better now than when I got them new. He’s patient and will sit with you when you pick up the machine to review how to maintain and take care of your machine. I highly recommend Simon and his business.
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May 2023 by Daniela Stuetzer
Simon was really helpful and I’m thrilled with how the embroidery turned out. I will definitely use Aida Embroidery again.
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May 2023 by Grant Sanders
Excellent work with great attention to detail.
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April 2023 by Jeff Gerckens
Simon repaired and tuned up my Kenmore sewing machine and my White serger. When I picked them up he provided many good hints to keep them in better condition. They run very smoothly now. I’ll definitely be back.
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April 2023 by N
Great attention to details. Friendly amazing business owner. So happy to do business with him. You won't regret it.
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March 2023 by Tammy Majsterek
I needed a RUSH job - it was done before the promised time and letter perfect - very easy to work with! Highly recommended!
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March 2023 by Leona Marie Streiner
Wonderful expert workmanship on refurbishing my old sewing machine, but the best part was the instruction and detailed descriptions on how to be a good partner with your machine. Thank you Simon, for taking the time and to be so clear.
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March 2023 by Brenda Yurkovich
My sewing machines are like new! The care, attention and “how to” for each machine was superb! Thank you Simon!
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March 2023 by Ashlin Properties
Earlier this week, I picked up my sewing machine from Simon after it was repaired. He spent a lot of time going over the mechanics of the machine, how it works, why it does what it does and what I should do to keep it running smoothly. It is running beautifully now, and I will always bring it back there for tune-ups and repairs. Thank you Simon!!
