Advance Auto Parts, located at 33313 Aurora Rd in Solon, is highly regarded for its exceptional customer service and knowledgeable staff. The store offers a wide range of automotive aftermarket products, including top brands like FRAM, Carquest, and DieHard® batteries. Customers appreciate the free services available, such as battery testing, engine code scanning, and battery recycling. Many reviews highlight the honesty and expertise of the staff, with one customer noting a salesperson's candid advice against purchasing a battery with known issues. Regular customers praise the store's commitment to service, mentioning the friendly and helpful staff who go the extra mile, like quickly installing wiper blades and providing in-depth assistance with car issues. One customer shared a particularly positive experience when the team helped diagnose and fix a car that was barely starting, leading to a loyal customer. The store also offers a loyalty program, Speed Perks, which rewards customers with points for discounts. Overall, Advance Auto Parts in Solon is celebrated for its great service, knowledgeable team, and dedication to customer satisfaction, making it a go-to destination for automotive needs.
Thank you Ms. Frances for showing good energy & customer service to me. I came in feeling down & she done made my day. I’m looking forward to working there in the future. I wish you many blessings thanks for being a helper to me
April 2024
Free load testing for batteries. Salesman was honest stating their battery had telltale deficiant issues and advised not to purchase. I'll definitely be back there in the future. Again, I appreciate their honesty and expertise.
November 2023
Very helpful in answering questions and making suggestions
