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March 2024 by Diana Santa
I worked with Jeff Wallace to try and resolve an issue that started in Nov '23 (has yet to be resolved) and to reinstate my insurance after AAA canceled me due to their system glitch. After he wrote up the policy and emailed me paperwork, I noticed the wrong membership number was on the policy document that he had just written so I emailed him back right away. The next day we spoke to try and get the incorrect membership number corrected along with the original issue resolved and he said he would be working on it. I have called and left several voicemails for him to call me back to no avail. It has been almost two months, and I have yet to hear from him.
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April 2023 by Christine Donofrio
I called to get information on cruises. The travel agent was more than bothered by every question I asked. Triple AAA can do better that. No need for employees being rude.
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August 2022 by Pazam Raman
Service quality has gone down significantly
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July 2022 by twone gibson
They never showed up
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July 2022 by Jen Vanek
Darlene was amazing. Thank you!
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January 2022 by Jason Rocha
I dealt with Chavis C. she was very professional, attentive and answered all of the questions I had in a crystal clear manor!Highly recommend ask for Chavis!
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November 2021 by Chelsie Mowry
Used for booking travel. It's a great services if you're already a member. But they weren't always on top of giving me the info. I had to dig alot of times. Still glad I used them instead of doing it myself.
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August 2021 by Dee Williams
Darlene was excellent! Her service was friendly, professional, knowledgeable and efficient. She is an asset to this organization.
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August 2021 by Donna Scott
Called at 445am for tire assistance in my driveway. Had to be at work for 6am. Driver called at 615. Cancelled. Too late.
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August 2021 by Susan Dunn
Darlene was a joy to work with.
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July 2021 by Yash Fozdar
Very customer oriented friendly staff provided very prompt response and exemplary service. Answered phone calls!!! Received guidance and trip materials. Even though it was 15 miles away, it was worth travelling the distance. Staff keep up the good work.
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March 2021 by George Zula
Very nice service
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March 2021 by antoine gurley
Very professional staff and clean
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January 2021 by Kimberly King
It is open to the public. They follow the social distancing rules. You can book your vacation or trip with ease.
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January 2021 by Bonnilyn Corlett
Planned an extensive trip with all the maps and trip tic done perfectly!
