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February 2023 by John Erdman
after we, in 15° weather shoveled our front steps for the mail lady, she came to the door we SPECIFICALLY said not to go to because it’s the door we let our dog out at, she came up to that door AS WE were letting the dog in, then refused to deliver packages to our house.She would leave us package alerts saying that the package needed to be picked up by noon, at 1pm after they were already closed.
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December 2022 by Angela Merrick
There are some pretty special people left in this world! Some wonderful ladies in this office that will go above and beyond their scope of work to make someone’s day! Laurie was extremely compassionate and helpful, I truly appreciated the unbridled attitude & kindness I was shown! Thank you ladies, and especially, thank you Laurie! You are amazing :)
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December 2021 by Deciphering Truth
Friendly post office that remembers the rights of the public! I was able to send out my packages without being harrassed about a face diaper!
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July 2021 by Jonathan F.
I love this USPS location as a perfect, low-traffic alternative to Wooster's one and only, horribly inefficient branch. In any case, this one is even closer to work too, not to mention the lack of traffic to get there.The employees here have always been incredibly friendly and helpful. The country, small-town charm really shows. The selection of stamps is usually quite limited. Them being in a smaller town they don't get a large quantity of the new and unique ones. However, they're a full service location and I have already shipped countless packages out of here. There are even some select occasion cards available on a small rotating rack and an assortment of the flat rate envelopes and boxes.Outside, the building still has an older Post Office charm to it with brass (at least in color) letters and numbers on a red brick façade. There is parking both on the street and in a large lot adjacent. I've never not had a place to park and never had to wait more than 5 minutes in line.
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December 2020 by Barbara Bevins
Staff is always helpful and nice ?
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December 2019 by jay Winans
Best post office I have ever been to
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December 2018 by Julie Kraft
Always very helpful,friendly,and things move much more quickly at this location. I have 2 post offices closer to my home,but I drive out of my way to use the Smithville office. I appreciate the service provided there!
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December 2018 by Kim Davis
I find the people working there very helpful. Regulars are known by name. Small town charm!
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December 2016 by Stan Smith
This place is a joke. Not open during lunch (closed from 12-1) and they close early if they feel like it. Don't advertise that you are open til 4 and then lock the doors at 3:50!They also continually deliver mail to my address that is intended for someone not even close to me (same house number, different road name).