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“Their Google page says their open. But nobody will answer the phone. In person service is good. But if yall are open. The phones should be answered. And if yall aren't open. Google shouldn't state you are.”
“I had a charge on my account from a business that I did not make. Johnathan and, please forgive me but I forgot the lady's name, but they helped me dispute the charge successfully. They also refunded my overdraft fee. Universal 1 Credit Union is what all banks should be but are not.”
“Awesome place to do your business and personal banking! Tom and Kaylee are the best!!!! Everyone is always so friendly and very helpful! Feels like you're part of the family everytime I drive through or go inside!!!! Thanks so much for making everyone's day a little brighter”
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“The entire team at fifth third are always friendly and ready to help! I never feel as though I’m inconveniencing them if I have a question or an issue. They’re the only bank I’ve ever banked with that will actually call you back when they say they will. Special shout out to Dana, I know several people as well as myself who have her as our banker and each one of us has had multiple experiences where she has gone above and beyond to provide excellent service.”