Kroger is a well-stocked and clean store offering a wide selection of food, household goods, and pharmaceutical needs. It provides a comfortable, hometown atmosphere where customers can shop at their leisure without feeling pressured. Many shoppers report a good overall experience, noting that employees are consistently helpful, polite, and provide excellent customer service. The store is often praised for having great sales and keeping items in stock and easy to find. However, the store requires some updating. A common complaint concerns the grocery carts, which are often described as awful, bent, and in desperate need of attention. The parking lot is also noted as being very tight, making it difficult to maneuver. At checkout, the lanes are narrow and only a couple are typically open, and the self-checkout system could be improved. Additionally, some product placement, like extra alcohol stored high up, can be inconvenient for shorter customers. Despite these issues, many recommend the store for its savings, selection, and polite staff.
Grocery carts need attention desperately. Wells are falling apart and carts are bent out of shape. Parking lot is very tight. It's hard to move into and out of space.
November 2023
Better prices than Wal-Mart while still offering a good selection of groceries
November 2023
I put a fresh Turkey on hold. It was frozen when I picked it up...
