“We had a wonderful experience buying from Firelands Toyota of Wooster. All employees we met were friendly and helpful. No one tried to pressure us into buying anything extra but rather informed us of options. Jacob was excellent. He was prompt and efficient, taking on any tasks possible to make the experience smooth and easy for us. He was informative and patiently answered our questions and showed us all of the vehicle's features. This by far was the quickest and easiest car purchase that we've experienced.”
7:30AM - 5:30PM
1501 Akron Rd, Wooster“Great communication. Got my truck done in under a week. Dylan, one of the body work techs, was relaying all of my messages so it made it very easy for me. I would recommend this to anyone that needs body work done.”
“I absolutely loved coming here I’m so glad that I did, heather was absolutely amazing and wonderful! She helped me with everything amazing work I’m so WOW over this! Looked like never happen to my car! I know where to go to if I ever have any more problems but I hope I don’t for like ever lol thank you Heather and to ur team for helping me and fixing everything! HIGHLY RECOMMEND THIS PLACE!”
“Chris was very knowledgeable and took the time to make sure we knew all of the options and were comfortable with our decision. He made sure we were in a no pressure situation.”
“I recently had the pleasure of bringing my BMW 330i to Toyota of Wooster Service for an upgrade, and I couldn't be more satisfied with the experience. From the moment I inquired about a quote for a new M-Sport bumper, the staff at Toyota of Wooster Service demonstrated unparalleled professionalism and efficiency. They provided me with the best quote in town, showcasing their commitment to competitive pricing without compromising on quality. The installation process was completed in a remarkably short time, exceeding my expectations. The team's attention to detail was evident in the flawless fitting of the M-Sport bumper, enhancing the aesthetic appeal of my BMW 330i.What truly sets Toyota of Wooster Service apart is their dedication to customer satisfaction. The staff was not only knowledgeable and skilled but also friendly and accommodating. They took the time to address all my questions and concerns, ensuring that I felt confident in the service they provided. I appreciate the transparency throughout the entire process, from the initial quote to the completion of the installation. The communication was excellent, and I felt well-informed at every step. If you're looking for a service center that combines top-notch expertise with exceptional customer service, Toyota of Wooster Service is the place to go. I wholeheartedly recommend them for their competitive pricing, swift service, and the outstanding quality of their work. A big thank you to the entire team for making my experience a positive and memorable one. Five stars without hesitation! shout out Richard”
“Cool junk yard and lots of parts for picking, really nice sweet woman who works there named Buttons. Seriously big. Bring walking shoes, you can't drive around the place you have to walk the grounds to look at all the inventory (vehicles) they have.”
“Stopped in due to car troubles and not only were the workers so kind and friendly they offered all their help without question! We are so thankful for all the workers in store today!! We can’t thank you enough!!”
7:30AM - 9PM
427 Beall Ave, Wooster“Love the rude comments from employees over the phone and being hung up on makes me feel like a respected customer- still feel utterly disrespected from someone who works at a parts store. “I can give you a random part number if that helps””
“Great experience. The second time that I've found a part for my car on the Napa website. This experience was same as the first. Not a particularly expensive part. Less than $10. But I needed it badly. The amazing thing: The part was not in stock at the store but the website stated that if I ordered it, it would be ready for pickup at the store in 15 minutes. I found that hard to believe, but I ordered it anyway. Sure enough, 15 minutes later I got an email saying it was ready to be picked up at the store. Absolutely amazing. Not sure how they do it. And while I was there I picked up several other things. Young fella at the checkout was super nice and helpful. Napa has earned my trust and my business. I will be back.”
“Great experience overall! Daniel was thorough and made our decision easy. Toyota Highlander was the right choice for our family and would highly recommend Toyota of Wooster!”
“Our experience went smoothly. We had a great team that helped us find our “dream truck.” Everyone was supportive as we moved through the process. Deb, our sales gal was wonderful to work with!”
“As an artist and custom automotive painter, I have had nothing less than a phenomenal experience with the very knowledgeable and experienced individuals with whom I had interactions with. Very good selection of automotive body repair products and tools.”
7:30AM - 5:30PM
784 Wooster Rd, Millersburg“We had some warranty work done on our Chrysler Pacifica. Not only does the repair work look exceptional but they also got it done a decent timeframe. Also one thing that really pleased me was they fully cleaned the interior and exterior of the vehicle upon picking it up. Thank you very much!”
7:30AM - 9PM
351 Beall Ave, Wooster“Autozone store 0777 is a Good parts store to shop.. highly recommend all the employees go far and beyond to get the parts you need ryan the store manager is a good. Definitely going back and highly recommend..”
7:30AM - 6PM
740 S Washington St, Millersburg“I don't always get all of my parts from Napa, I shop around for the best deals. Needed an alternator for my truck. They told me the price and I asked if they could come down on the price any, they knocked $20 off which put them $12 less than anyone else in town. Of course they had it in stock as well which is always handy.”
7:30AM - 6PM
210 N Bever St, Wooster“Great place to get parts for your car. I have gotten windshield wiper blades here as well as batteries for multiple cars. The staff here is friendly and they are very helpful. They can look up your car make and model, and look up specific parts and make sure they will work with your car.”
8AM - 5PM
1119 W Old Lincoln Way West, Wooster“The people there work very hard for their customers. great experiences with sales and service. Thank you Jason Han for all your help. love my truck. I'll be back for my next one too.”
“It was great working with Ty on the purchase of my new truck! He went above and beyond and delivered the truck to me in person in the upper peninsula of michigan! Ask for Ty when shopping for your next truck or suv!! 5 stars!!!”
“I brought my truck to Troutmans by accident actually! Long story short, they took my truck in with no appointment thinking it was their mistake. After I figured out what happened and called to tell them, they did the job anyway and did it beautifully. We're very happy with the rhino lining on the bed of our truck. I'm so glad my mistake turned out to be a blessing! Thank you!!”