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December 2023 by Heather Crose
Matt helped my husband this evening and we are infinitely grateful! Thanks so much Matt for your time and assistance with our Hyundai! You're the best!
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November 2023 by Jarrod Clawson
Manager was helpful and the store was well organized. Everything was good.
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October 2023 by Ashley
From the first time my husband & I walked through the doors Jesse made us feel very welcomed! He helped us find the best part needed for my vehicle and his customer service is better than any I have seen in a long time. It’s people like him that make people come back! Thank you Jesse!
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October 2023 by Brad Brewer
Dirty shelves and products, employees setting on the counter, employees talking on the cell phone.
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April 2023 by Felicia Finley
So thankful for the guys at the Shelby store being so helpful with fixing the mistakes made by the guys at the Park Ave Mansfield store!! It was just an absolute mess of mistakes made by Mansfield and thankfully the guy's at the Shelby store listened to what I was explaining, looked into what I was told from Mansfield (which ended up being yet ANOTHER mistake made by that store ?) and then we're able to fix those mistakes and get me what I really needed. And apologizing on behalf of the other gentleman from the park Ave store when they didn't have to do that. It wasn't their place to apologize on their behalf but they did anyways because they just couldn't believe all the mistakes that were made and how much I needed corrected. It was so appreciated!
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March 2023 by Edward Roberts
Needed some brake components. They overnighted for next day pickup.
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March 2023 by Charles Osborne
O O O O'Reilly Auto Parts. Better than autozone thats for sure
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March 2023 by Joey Alspach
Love going here my favorite part store.....
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January 2023 by Brandon Gillespie
Great service and even the general manager was participating in taking care of customers which is always nice to see got me the right part and on my way and no time thanks O'Reilly's
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December 2022 by Sarah Thornton
Great service and even the general manager was participating in taking care of customers which is always nice to see got me the right part and on my way and no time thanks O'Reilly's
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December 2022 by Birdman185
Jesse the store manager can't handle customer service problems. Selling parts with missing hardware. Bands people from his store when the customers catch the employees doing the wrong.
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October 2022 by Ciara Anderson
Great service and the only place that had the part.
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September 2022 by Brian Birchell
Great service.
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August 2022 by Kay Detty
Stopped at the store for a part but they didnt have but he called one closer to our house. They had and where holding till we got ther. Went to the store that was holding in Madison. They were so nice. As we where checking few other items a man cam in and as he was talking he was using cuss words. The manager ask him to please stop this kind of talk which he did. Thank you to the manager for taking care of this.
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October 2021 by Dustin Boyd
Extremely personable staff, that took the time to discuss our options with us, and even told us specifically which tools we needed to get the job done.
