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March 2024 by Brian Amburgey
Christina is a pleasure to work with on my tax return every year!
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February 2024 by Lisa Jones
Matt is Great! Fast, efficient and friendly service every year.
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April 2023 by Cheyenne Burton
Matthew Montgomery is the franchise manager at H&R Block Shelby, Ohio location.When I called to make a complaint that my city taxes were not done correctly his excuse was that the tax agent made a “human error” and that everyone makes mistakes. While I’m fully aware that people make mistakes, I would expect a company (that I’m paying hundreds of dollars to do my taxes so I don’t mess them up MYSELF) to double check their work and make sure what they’re filing and sending out is correct.After I stated my opinion to Matthew (if I’m paying for a professional the service should be done correctly), he proceeded to laugh condescendingly, speak over me multiple times, and hang up on me.In summary if you’re looking for a reliable, respectful service I would not recommend the H&R Block in Shelby Ohio.
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April 2023 by Cheyenne B.
Matthew Montgomery is the franchise manager at the H&R Block Shelby Ohio location. When I called to make a complaint that my city taxes were not done correctly, his excuse was the that the agent made a "human error". While I fully understand that people make mistakes, I would expect someone I'm paying hundreds of dollars to provide a service to do it correctly. double, even triple checking their work if need be. after I stated my opinion to Matthew, (that if I'm paying for a service it should be done correctly, I could have messed them up on my own for free), he proceeded to laugh condescendingly, speak over me multiple times, and hang up on me. In summary, if you're looking for reliable and respectful service I would not recommend the H&R Block in Shelby Ohio.
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March 2023 by Jon Estepp
Excellent tax person I delt with
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April 2022 by Ralph Rosinsky
Very quick easy and very efficient and professional. Thank you
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March 2022 by Shirley Racer
Reliable, professional service. We especially appreciate how patient, kind, capable, competent and caring Carrie Holida is. Thanks for making us feel important. Thanks for keeping up with all the tax laws.
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February 2022 by Brooke Ousley
My tax professional Christina Stuckey is amazing, fast, accurate and friendly and always makes sure my taxes are prepared and done right. Thanks shes wonderful.
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February 2022 by Don Kareff
I've been dealing with H&R Block for many year's and always had good service
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February 2022 by heidi armstrong
The lady that does my taxes carrie she's so sweet and helpful
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February 2022 by Brandon Burks
My tax professional made doing my taxes a good experience
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February 2022 by Scott Carr
Quick and easy service from my agent.
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January 2022 by Lori Sexton
I feel confident that I got the largest refund that I was entitled to and Christina is very friendly and makes me feel comfortable.
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May 2021 by Jerry Yirga
I am 75 years old.I have been to many Tax Preparers in my lifetime.Matt Montgomery is the best of the best,and he is the reason we have returned for his expert service we ever have had. We are completely satisfied with H&R Block to have such a person on your staff.
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April 2021 by Heather Crose
We have had Matt as our rep for well over a decade. He's the best!
