I go in to pick up my prescription and I see a girl screwing around on her phone. I’m the only person in line, clearly visible, I was even seen by what I can only assume in the pharmacist and not a single person helped me. An embarrassing display by underworked medical professionals.
August 2023
Avoid the CVS at all cost specially the pharmacy. Go to the one in Shaker Heights . People are not nice and they give you wrong information.
December 2022
Incompetent staff (perhaps due to constant changes). Not only do they not honor appointments (for vaccine shot) but they bill for services NOT rendered! Arrived prior to app time & waited 40 min. Left for dinner reservation without shot and they still billed me.