Clothing Stores in Shaker Heights, OH

“My favorite store and humans ever. I feel like I come home every time I enter. I actually live out of state but honestly want to buy my clothes only from here. I am looking for higher quality sustainable fashion and Ladder is always exploring new brands.The team is always so patient and willing to get on FaceTime so I can see the clothing more “in person.” And they know me so well now the pieces suggested are always perfect. Shoutout to Lori for always giving me the honest opinions.”

“I was in the area for lunch and while walking past this store, we spotted this t-shirt in display by the window so I knew I had to get it. Went inside the store and unfortunately they only had a S and 3XL. The worker said this was a popular shirt (which I'm not surprised) and helped me check if the other locations had a M in stock. Since the other locations were pretty far away, she gave me a free shipping code to order the shirt online. Order placed Friday afternoon and I got my shirts on Wednesday. First time coming into this store and it was a great experience!”

“My husband and I visited the store on 07/12/2023 after having just visited another local hat store that has also been around for many many years. This store is a stark contrast from our experience at the other business! Immediately, we were impressed with this store's appearance and the friendly greeting we received from Maelynn (?spelling) and one of the store owners! Maelynn was very knowledgeable about the various hat styles and was able to show us selections after my husband explained what he was looking for! He chose a hat he loves, I love it too, and love to see him in it! When we are back in our home town, we will be sure to visit them again and get hubby right!! Thanks Maelynn and team!!”

“Great store. I shop there all the time, one of my favorite online stores. Great customer service, fast shipping, and great price for many nice selection in general. Highly recommended, and you can trust them for your orders. Looking forward to visiting in person when I am around the area.”

“I really love the new Ashley Stewart call in chagrin Boulevard. I used to go to the one on Lee Road and I loved all of those sales person there also. Kind of sad that I don’t see any of them at the new Chagrin location. I wonder where those ladies went. They were very nice and kind and always helped me with anything that I needed. My most recent experience is when I wanted a particular item off the manikin, and there were only two workers. At first, the associate didn’t feel like she could step up to the task being that it was only two workers that day, and the store was quite busy, however, she and I managed to lift the manikin and take the pants off and I was able to purchase what I desired. Kudos to her!!!! She was very accommodating and kind and I appreciate that. I encourage anyone to go and visit the Chagrin store in the future and you will get great service there and you will be happy with the items that you receive along with great customer service!!!!!”