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August 2024 by tcook02
boated down from lake ST. Clair to cedar point and lost the starboard engine on a Saturday. Call looking for a place to dock the boat overnight and be able to pick it up in the morning with trailer and they were very accommodating. stayed past closing to assist. Cant say enough how much I appreciated it.
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July 2024 by Michael Powell
Wow! I just have to share my experience with True North Yacht Sales and Service!
So my wife and I and two friends went to the Cleveland boat show in January of this year (2024). We were mainly just going to look at some boats and people watch. After looking at numerous boats my wife called my attention to a Tidewater 198cc that was on display by True North.
After both of us got on the boat she said why don’t you just buy a new boat because I know you have always wanted one for Lake Erie. She didn’t have to tell me twice.
I started a conversation with Jimmy and Devon ( True North employees) about what I would want if I purchased the boat. Their professionalism and knowledge blew me away! Being in my 70s I have dealt with many salesmen but these two are exceptional and answered all of my questions.
We were then introduced to Ryan Kraft and wow did he take it from there. He worked with me on trading my boat and purchasing this beautiful Tidewater!
We decided to take a trip to the Tidewater manufacturing plant in Lexington, South Carolina. Ryan took time off from his busy schedule and flew down to the plant to meet us. We were introduced to Zack from Tidewater Boats who gave us the tour of the factory. This only confirmed our decision to purchase the boat.
In May True North delivered our boat to us in Fairport Harbor, Ohio. It’s my dream boat and I couldn’t be happier. I’ll be Tidewatering for the rest of my life!! Thank you so Much to Ryan and the crew!!!
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July 2024 by Cole Carlson
I had just recently purchased a 2024 272cc tidewater from Ryan Kraft at true north yachts sales.. I cannot say enough about this team… it was a wonderful experience working with all of them .. all of the members of true north yacht sales made it as smooth as butter for my family an I … best costumer service we have had yet from sales all the way down to the technicians… if your in the market for a new or used boat I highly recommend true north yacht sales.. thank you Ryan Kraft an crew we love our new tidewater !!!
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July 2024 by Linda Plevyak
Ryan was a fantastic broker and very knowledgeable. We really appreciated his professionalism and interest in helping us buy a Rinker Fiesta Vee. Thanks Ryan, we look forward to enjoying the yacht!
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February 2024 by Dave Umina
Friendly and knowledgeable staff, great inventory of pontoons!
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October 2023 by Frank H. Lopez
Great group of guys at this Marina very knowledgeable and super helpful one of the neatest marinas I’ve been to loading hear was a breeze they have a great Travel Lift.! Definitely would recommend this Marina.!??
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October 2023 by Nicholas Lewis
Just a coincidence we met Ryan the owner of True North at Cedar Point Beach. I asked if he was an Authorized Mercruiser service center and they are. A month later we experienced a steering issue and contacted True North for help. They fixed the issue, kept in contact with us all along and dealt with filing a claim with a third party warranty company. Jimmy and Devin are excellent Technicians, Troubleshooters and Communicators. We also appreciate the help from Ryan and Jenna. Thank you!
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September 2023 by Mohio One
Very professional, excellent service and fast fast sale on our 31-foot cabin cruiser. Highly recommend and will definitely use them again. Ryan, the owner, is first class all the way and follows through! This is the way it’s supposed to be done. A+++++++! Thank you again Ryan!
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July 2023 by jeff nemet
Jimmy and Lacey have been great to work with, we hit something and they helped us with our insurance claim. I would recommend them to everyone!
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June 2023 by Lisa Brownell
If I could give Ryan and his Certified tech, Jimmy, 10 stars I would. Called over to him late in day as we needed towed in and he got us in a slip. Not only that but Jimmy at 5:30 stayed over to run a check and found it was battery issues and he replaced and got everything fixed! Can't say thank you enough for such service! Not to mention Ryan got us winter storage in 2022 after the markers had been taken out and we would have been stuck in our channel through the Winter!Won't go anywhere else for our boat needs.
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March 2023 by Dustin Thacker
I wanted to thank True North for their help, I was in a real jam and had no help until they were willing. They are a real class act at True North and I am very grateful for all they have done and the kindness they all showed my wife and I.
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January 2023 by Renee Stipcak
Love my new vessel! What a beauty! And I got a sweet hoodie with my purchase. Ryan was so helpful, I’ll never go anywhere else.
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July 2022 by Beverly Larson
Awesome business! Great people answering service calls and working on service calls. I spoke with ryan. Very professional and friendly! Our boat was broke down. We were only in town for 2 days. He knew exactly which mechanic to give us based on our problem. Jimmy came to our dock within 6 hours of our call to them! He listened to our description of the problem and found and fixed the trouble immediately! He was very thorough checking that all was perfectly fixed before he left. Cant say enough good about this business and its employees we dealt with!
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December 2020 by Sheila Ingram, MAcc, MBA
Ryan and team are awesome. They go the extra mile for their clients. Easy 5 Stars ... and that's because Ryan actually cares about his clients and knows how to listen. He delivers dynamite service.
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August 2020 by Kevin H
This place is a joke. They had a listing I was genuinely interested in looking at. I called them 5 times, and email them 3 times and they never got back to me. I'm sure the sellers of the vessel they're brokering are wondering why they're not getting anywhere...
