“Jennifer Kelley and team were amazing! They made me feel so welcome. They were friendly, explained things thoroughly, and were persistent about finding a car to fit my budget. The customer service here is Outstanding! I appreciated Jen setting up and educating me on the instrument panel. This is the second car I leased here and I will be back again in 3 years.”
“First time I've been to this Toyota dealership. But I see why they have great reviews. Me and my wife came in and everyone at the dealership was very nice. Alex helped us out with our Sequoia and he made the experience very pleasant. We live a hour away and I can see many future purchases coming thier way from my family.
Thank you Alex and thank you to his team.”
“Caleb assisted me when I was there twice and was extremely helpful and friendly!!! There was also another gentleman there that when I had dropped off my car drove me back home, which was a service I didn't know was offered!! Overall extremely happy and will recommend others to go here for service! ☺️”
8AM - 1PM
914 East Strub Road, Sandusky“Charlie was extremely helpful and patient with me walked in and was just looking for a trade in value walked out with a new car and a very satisfied experience and car rate”
“Came to them this past summer to get my TH350 trans rebuilt on my 78 regal not only did they do a good job but had it done in 2 days. They did such a good job that i had them pick up my Truck today to get my 460le rebuilt as well. Good People beyond reasonable prices w/ Quality work.Service: Transmission”
“I can’t say enough good things about this Kaple Auto Repair. I was broke down just up the street where an old store was and there was gentleman that lived next-door by the name of William he was more than helpful. Got me over to his friend shop here and Todd and his mechanic were just amazing. I was on the road and no time with a new alternator they were great people to do business with I refer them highly to anybody whether you’re traveling or whether you local you won’t find a better place to do business with very trustworthy and I think them all”
“Very helpful, honest mechanic. Even though Scott was alone on Monday, with already made appointments, he was able to fix our car that day so we could get back home to Michigan. He was understanding, helpful, and calm (I was stressed so probably super annoying, he had every right to get upset with me but didnt) found another issue and was able to get the part that day as well. No extra charges. Very nice and great work.Services: Engine repair”
“Great service here. More efficient to go in and schedule, rather than over the phone. Shop doesn't look like much on the outside, but the talent inside is fantastic. Also, if you have a valuable car there for a couple of days, I definitely prefer a discreet shop than something that draws attention. Great prices, fantastic work. Glad this place was recommended to me!!”
“Recently was given a old SUV - went to get it checked out and as an older person, I appreciated the mechanic's thoroughness and honesty. Found out it wasn't really worth much more than the oil changed I already paid for lol, to the point where he said on the invoice "VEHICLE IS NOT DRIVEABLE" - so I got rid of it. As I said, I appreciated the honesty and fair price for an inspection. Actually, the prices he had written down for the numerous problems at a minimum were decent in my opinion, even what I might call low prices - but it was a 23 yr old vehicle so nah.”
10AM - 5PM
1036 Cleveland Rd W Rear, Sandusky“Talked with Grahm, the owner first,told himOf the experience I had at another repair shop.He said bring it by so we can address your front end. Nathan his mechanic took time looking over my truck with the most AtnOn the front endHe showed me exactly what needed to b done first,because of the amount of money I had.He got it in right away,by the next day it was done.It drives and handles like new,I am so impressed with the whole experience,couldn't b any happier.Hell of a job.Good honest work at a fair price, can't beat it”
10AM - 6PM
349 Tiffin Ave, Sandusky“My Mini Cooper broke down at my niece's graduation party at 5pm on a Saturday night stranding us in Ohio. Nick answered the call and we are so thankful. He went in on Sunday to diagnose the problem & stayed late to complete the repair. 10 miles into our drive back to Georgia, a hose clamp broke. At 7am (3 hours before he opens), Nick helped dx the issue. He had us on the road by 10am with Mini running great. This is the place to go if you are live near Sandusky.”
“I leased a Ford Bronco yesterday from Mathews. My salesman, George Caba, is fantastic!!!!!!!!!!!!!!!!!!. He was sincerely interested in what i wanted and found the perfect vehicle. George helped me with all the setups on the Bronco and was patient and caring. George is the greatest. I have leased 4 vehicles and purchased 3 vehicles from Mathews in the past and will continue to do so. I look forward to having George help me in the future. Mathews should be proud to have George as their salesman. Anyone looking to buy or lease a vehicle I recommend Mathews and George Caba.”
“My first time that I have had work done, but the people were very helpful, professional and friendly! It was easy to set up an appointment and very satisfied with the work that was done!Services: Oil change”
“Back in the 2000's my vehicle fleet was 8 to 10 years old and needed auto repairs at times and went to Jim's to get parts that were available from other cars great experience. When dealing with this establishment back then he always seemed to put the customer first and went the extra mile.
Haven't had the need to go back and have any service or parts as my fleet of vehicles has gotten newer.
Had a issue recently with a engine problem contacted Jim the new exactly the fix and quoted price could get me in right away. Took the vehicle over and he repaired the vehicle in a timely manner went the extra mile and installed Factory parts. When questioning him about issues with this type of engine he was more than eager to help explain preventative measures to keep the car running for a very long time.
He seems to be a very hard worker which is rare. And still seems to put the customers first. I paid for my purchase and gave him a tip just because he cares. Thanks Bud.”
“Started taking my cars here to get it fixed because they team there is friendly and is willing to help explain something wrong with the car n they are reasonably priced”
“We had a customer of ours that was in an accident and got a quote from Precision Body & Frame. They went with another shop for less money. However, the other shop didn't take photos they needed for the claim. Not only did precision keep the photos but sent them over for the customer to help process their claim free of charge. These guys are doing the right things for the right reasons. That's worth extra money and can be the difference between getting your claim paid quickly and the claim being a hassle.”
“Was having battery problems with my car. I wasn't aware they did auto batteries, amongst many other kinds of vehicles, and gadgets. Alissa had my battery put in and I was gone in under 30 minutes. Highly recommend.”
“"Just looking" turned into a very nice purchase event for us. We had visited the lot on Labor Day and noticed a nice looking Toyota Highlander. Not really in the market for another vehicle, (we have 4 already) we thought it wouldn't hurt to LOOK. Returned on Friday that week and it was still there so it must have been meant to be. Upon arrival a very personable and polite young man Deven approached us and asked if we had any questions. Of course that led to a test drive and then a conference on how we could take this car home. Paperwork was completed quickly and it now sits in our driveway! Would like to encourage anyone that is 'looking' or not to stop by and just say hi to the people there. They are interested in helping you pick the right vehicle. Professional, polite and willing to help you. Marci and Karl Kollat”
“Excellent customer service. Our brakes went out of our truck the day before Christmas. No car rentals open & we were out of town stranded! They made sure we were taken care of! Thanks & truly appreciate everything. Marty & JJ”
“The service at Tire Choice is excellent.
The guys are polite, courteous and efficient!!
This is the 2nd time I have come in with an emergency and I was taken care of!!
Highly recommend this team!!”
“I own a Benz, a Toyota, a ford tuck, and a jeep. Anything that happens with these vehicles. One stop does an amazing job taking care of and I also get to keep my arm and leg too.!!!!! I really appreciate them seeking parts the way they do. they don't just get the easiest part they are willing to dig and find one that will be better for me in the long run and for my pocket. I send my family and friends here because I know they will deal with them as family as well :) Kip is an expert mechanic and will not go fixing stuff that doesn't need it. He understands the function of each of my vehicles, this is my work car I just want it to run safely and this one is my family/ stuntin/ stepping out car so I want it to be perfect. Tell them what you want and that is what you shall get. Very blessed to have found this shop!!! Been with them for 4 years now :)”
“Met the owner in the parking lot of car job after her car shutdown completely. He came and tried to help us. Took it to the shop investigated the issue and got the car fixed and completed in a timely manner. He was honest and forthcoming in all conversations in between time.. he has a customer in me and my family”
“My truck ended up here after a problem arose with a local oil change place. I had never taken my vehicles to Maags, but I was impressed with their honesty and work. I will consider using them in the future for my automotive needs!”
“September 2024. I just made another car purchase from Susan Missig. This time I bought a used Ford Fusion. Buying from Susan and Firelands CDJR again was just as awesome as the first time. I trust them!
February 2024. I had my best new car sales experience ever at Firelands CDJR while purchasing my Dodge Challenger. My sales consultant Susan Missig made the whole process easy. Thanks, Susan!”