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September 2023 by Barbara Cicalese
The AAA person who helped me get Amtrak tickets was very helpful and friendly. Plus, she tried to save me money!
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July 2023 by Karen Bruns Stevenson
Just a call about a price for a flight
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July 2023 by Peggy Rice
Your new location stinks! And the parking lot is a congested mess.The plus is the AAA employee who helped us was very nice & helpful. She did have to move a co-worker, who was on a lengthy personal call, out of the way so she could ring us up in the computer. We did get what we came for.
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July 2023 by Sarah C.
Emily B did a great job of scheduling my vacation. I would without a doubt recommend her as a knowledgeable and kind AAA worker
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April 2023 by Debra Myers
Excellent service from staff! I did not know AAA exchanged dollars for foreign currency (euros) & that was another nice benefit.
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September 2022 by Spacey Designs
Excellent service from AAA. I was able to easily receive roadside assistance, in a timely fashion, with the service gentlemen easily unlocking my car after my keys became locked inside. The knowledgeable guy arrived quickly to my car within 25 minutes, and feasibly jumped the battery. I was operational again in a matter of minutes, and grateful for my AAA plan and services rendered.
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August 2022 by Barbara B.
Great office with helpful employees. I'd traveled into Ohio and bought Cedar Point tickets online at their website, but had no printer to print them. They went above and beyond by offering to print the tickets for me just to be sure we could get into the park. Thank you AAA Sandusky!
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August 2022 by Jacob Bacci (Adrennec Wolf)
Roadside assistance is a ripoff. They refuse to tow your vehicle more than once for a service issue. Whats the point of giving "premium" members 200 miles of towing if we dont get to use them?? Im not a tourist, im a local.
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July 2022 by Mark Corica
Called looking for travel insurance for a Viking Ocean Cruise. Julie was awesome and guided me through the options. Easily a 5 star rating without a doubt. We are now looking forward to our trip.
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July 2022 by jonathan penwell
The travel services are outstanding
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January 2022 by Deb Presser
I have always gotten great and quick service.
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November 2021 by George Kuzma
Great service with friendly and helpful employeesemployies
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November 2021 by Ann Cassidy
We always use AAA Sandusky for our travel needs, especially international. Christie is especially good, but Robin is, too. We highly recommend the personal service they give us.
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November 2021 by Beth Pletcher
I wish that I could give negative stars! I am devastated! We went to AAA to book our honeymoon/elopement, what a HUGE MISTAKE. We worked with Julie, explained our situation and what we were looking for. She made promises after promises... assured us that we could move dates if we needed as our price was locked in. And she convinced us to buy trip insurance (at $300) just in case. What a joke! It was more like LIE AFTER LIE! Not only about their policies but other things as well. She delayed passing info along and the info she did share was wrong! The long and short is that we had to move things around, move it back only to be told that it would cost us an additional $1000.00. And the kicker if we cancel all together we lose the entire amount we already paid into the trip. So no honeymoon for us... unless of course we want to take it 6-12 months after we get married. Thanks AAA for ruining what was supposed to be a special day for us. Please if you are reading this and you are planning a trip that is in anyway important to you... PLEASE, PLEASE GO ANYWHERE BUT AAA to book it!
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May 2021 by Ann C.
The AAA office in Sandusky is our go-to place for travel, and my husband and I have traveled all over the world. Robin, the manager, and Christy our travel agent are both very knowledgeable and dependable. We moved from Sandusky to Chicago and still come to the Sandusky AAA for our travel needs.