AAA Sandusky offers a range of helpful services with friendly and knowledgeable staff. Customers appreciate the excellent customer service, including assistance with roadside emergencies, such as unlocking cars and jump-starting batteries, which are handled quickly and efficiently. The staff also go above and beyond, helping with tasks like printing tickets when customers lack access to a printer. Many reviews highlight the helpfulness of employees, including those who assist with vacation planning and travel insurance options, making the experience smooth and stress-free. One drawback noted is the location’s new premises, which is described as having a congested parking lot and an unpleasant smell, but this does not seem to affect the quality of service. Additionally, some customers mention that staff members are helpful and kind, ensuring they get what they need. Overall, AAA Sandusky is known for good service, helpful staff, and support for travel and roadside needs.
The AAA person who helped me get Amtrak tickets was very helpful and friendly. Plus, she tried to save me money!
July 2023
Your new location stinks! And the parking lot is a congested mess.The plus is the AAA employee who helped us was very nice & helpful. She did have to move a co-worker, who was on a lengthy personal call, out of the way so she could ring us up in the computer. We did get what we came for.
July 2023
Emily B did a great job of scheduling my vacation. I would without a doubt recommend her as a knowledgeable and kind AAA worker
