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July 2023 by Sabine Encina
April was absolutely unhelpful and was rude and unpleasant through the whole experience and has consistently talked down to me every time I go there. And every time I voiced a valid concern to her she brushed me off truly horrible service.
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January 2023 by Travis Faulkner
Such a great place to bank at. Very friendly and nice, take care of all your needs and wants with banking. 5 star rating all the way around!
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November 2022 by jeannie snider
Worse experience ever i ask for cashier checks for money that in my account an they won't give them to me block my debit card everything
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May 2019 by dj krebs
Worse customer service I've ever had.
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May 2019 by Bethany L.
Staff is super nice!! Ladies always have a smile on their face, ready to help. Wish they had some hours on Saturday however for deposits etc. Or maybe an option to deposit a check through the ATM like some bigger banks offer.
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April 2019 by Jesse Hall
I switched to KeyBank from Home Savings and I'm very glad I did. They're great!
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July 2018 by Alice Boone
Key is the bank ever
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June 2017 by Integrity of Salem
KeyBank in Salem is and has always been great! From a business stand point they are and will be my only choice for banking. The ladies down there are phenomenal. They also treat my employees with respect and are always helpful. Thank you for all that you do!
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December 2015 by John D.
Have stayed with Key because of the great people working at the Salem location. Not many branches in area I travel most of the time, but I did not mind. What does bother me is the lack of upgrades. Have been using the same ATM for 15 years. Not unusual to find out of service. Find myself using other banks ATM for speed and ease of use. Perhaps Key is not very interested in doing business here, who knows.
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February 2014 by Steph L.
Love the ladies at the bank. Always willing to help you in anyway they can. Just wish they were open on sat!
