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June 2022 by Mark C Post
Very clean store & all the employees are very helpful in making the effort to finding items that you are looking for.
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March 2021 by Harold Lane
delivery driver is very rude and do not complete the job we bought a washer and dryer paid for delivery and hookup dropped it off and said they dont have to do anything needless to say wont use them again go to lowes better service and comea with a smile
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February 2021 by Todd Kirtley
this home depot sucks very bad would not recommend this store to anybody.
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January 2021 by Mary Ann Hansel Pittman
Asked for assistance and waited almost 25 min. then had to go find our own help. When someone did show up, felt like he thought we were idiots and contradicted everything we said we needed. Left the store frustrated, with nothing.
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September 2019 by Alexa Bruderly
I went in with the numbers of the andersen screens I needed. This guy sat there and told me he couldnt look them up, I needed the dimensions. I'm like really cause I can look them up at home, I just cant order all of them. So I take the same info to Bernard-Daniels in Canfield and guess what, they ordered them no problem! Home Depot just lost out on $800. Thank you Bernard Daniel's!
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September 2019 by Sherri Lynn
A big huge shout out to Jean who greeted us and asked if we needed help as we were looking at flooring for our kitchen. She took her time and explained so much to us. What a blessing she is for the store! Definitely need tons more just like her
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March 2019 by Britta Sheen
Shout out to the customer service team of women today (around 11am) who didn't treat me like a nut job when I started crying over the wrong paint I received (and had to repaint my entire living room because of)! They quickly apologized, and corrected the order. Made sure I got new rollers and plenty of tape to fix. And 5 hours later, with the help of my hubby my living room is now fixed!
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March 2019 by Jordan Daniels
Great experience at the Salem Home Depot my tool chest was boxed wrong and they gave me a hassle free experience getting it straightened out. Also a very competitive price on what i purchased. The young lady at the returns desk and the young gentleman who assisted her did an excellent job. Highly recommend this Home Depot. Had my situation fixed in 10 minutes.
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July 2018 by Renee Smail
A HUGE shout out to Bridget (sorry if I spelled it wrong)! My 6 year old son asked for gift cards for his birthday to buy his own workbench/tool box. He was so excited to get enough to buy it all on his own. We ordered it online to make sure the store had it. When we got there, Bridget checked us out. Bridget went above and beyond to talk to him about it and all of his tools. He explained to her how he loves to take stuff apart and she was so enthusiastic and supportive of his passion! My son suffers from anxiety and can act differently in certain situations but she did not bat an eye. When he became “awkward†she gave him his space but still made the experience so memorable! She truly made him feel special! The world needs more Bridget's!!!! Thank you so much!
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November 2017 by Bekki D.
Took my mother to buy new screen door. The lady in department very pleasant and helpful. The man who was going to put it in my van realized it wouldn't fit so recieved permission to deliver it free to my mother's home. Great service.
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August 2017 by Mea Myers
I walked in the Salem location to exchange a faulty door today, for my landlord. My 4 year old and I carried the door in ourselves. As I went to exchange it, the girl told me to go get the other door on the opposite end of the store, all the way in the back. I was surprised that she wouldn't have had someone go get that big door for me but then she said she would have someone meet me back there to help me. Not only did no one come, but the workers back there didn't offer an