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December 2023 by kim garrett
They are hiit or miss on timeliness. Dtill nice preople
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August 2023 by samantha zaplata
I have never had an issue with the pharmacy here. They are fast, friendly and always helpful.
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June 2023 by Suzie Thomas
Whoever I just spoke to there when I called was so unfriendly. Why do rude people work in customer service.
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June 2023 by Marie
Very good service, very polite and helpful
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April 2023 by Flo's
My husband needed prescriptions from an ER trip; both prescriptions were packs. They were very rude and then said it would take four hours to process? So he asked them to transfer the prescription to Walgreens and then they took their good ole time. This isn’t the first time we experienced and heard about how rude and ineffective they can be. I wouldn’t have a script filled by them if they were the last drugstore in town.
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August 2022 by William Harrison
Great deals good savings
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January 2022 by Olga Courtney
Very attentive I was greeted within seconds of walking up to the pick up counter. Friendly and the service was wonderful! Was able to use my coupon to dramatically drop my medication price! 11/10 would recommend!
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August 2021 by jlckm2
Best pharmacy around, period!!
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May 2020 by Dennis Quinn
I placed an order as I just got out of the hospital and am not to be around people as my immune system is low. I did not get any meat at all that was on the order the lady was RUDE and hung up on me she said she shopped the order in the middle of the night I said why would you do that when you know no one is going to put meat out at that time she said shop myself if I didn't like it and hung up on me
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March 2019 by Milk Man
This pharmacy has record breaking slowness in the drive thru I've never experienced something so slow . Still the slowest pharmacy in Salem, Ohio I think I've seen paint dry faster!
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February 2019 by Darren B
Always prompt and friendly.
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July 2017 by R. Ian Bequeath
My wife and I have been amazed at the poor communication, lack of organization, and worst of all the terrible customer care we have received from the team at Giant Eagle's pharmacy in Salem.
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June 2017 by Ian Bequeath
My wife and I have been amazed at the poor communication, lack of organization, and worst of all the terrible customer care we have received from the team at Giant Eagle's pharmacy in Salem. More than once when I have picked up a prescription it has been filled incorrectly. Furthermore, when attempting to address the issue with an associate, I have been met with hostility and in one case when my wife has called, she was hung up on because they claimed they didn't have time to explain to her why she was wrong, even though she was being very calm and polite. We are definitely switching pharmacies.
