Kroger Pharmacy, a long-standing pharmacy chain, has received mixed reviews from its customers. While some have praised the helpful and knowledgeable staff, as well as the overall cleanliness and convenience of the stores, others have expressed frustration with the pharmacy's inability to keep up with the high demand, leading to frequent medication shortages and long wait times. The reviews highlight the pharmacy's strengths, such as courteous and professional staff, a well-stocked and clean store environment, and a generally positive customer experience. However, the pharmacy's recent struggles with maintaining adequate inventory and managing the workload have led to dissatisfaction among some customers, who have had to wait days for essential medications. Despite these challenges, the pharmacy appears to have loyal customers who appreciate the convenience and service provided, particularly in locations where Kroger is the primary option. Overall, the reviews suggest that Kroger Pharmacy is a mixed bag, with both positive and negative experiences depending on the individual customer's needs and the specific store location.
I have used Kroger pharmacy for more than 20 years and have never had a problem with any of my prescriptions. The staff and pharmacists have always been courteous and helpful, making me feel comfortable even when I'm late picking up an order.
April 2023
I am from Minnesota-was here to attend funeral with family. We don't have Krogers here. The store was well stocked and clean. I would come back to this location.
January 2023
Brad has been extremely kind,professional and patient with me.Goes above and beyond to be helpful ! Extremely knowledgeable. There are 2 kroger pharmacies closer to my location,but I received the best customer care here! The entire pharmacy staff are fantastic! Give them a raise. Sick customers aren't always easy to deal... read full comment