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April 2024 by BlackSugar419
People keep telling me this is the best Mcdonalds of all the land. Not sure what they're basing that off of? Because it's conveniently on your way to work or dropping kid off at school? I agree the food is fresh and crispy usually but that's probably because they're nonstop getting orders so they have to keep making more food always, making it fresh almost always. It's just a good centralised localation. Outside that, there's nothing spectacular about this place. People around the Toledo metro area are not driving all the way here just for this Mcdonalds. In fact the one on Talmadge and Monroe is actually better. Better customer service that's for sure.Let me quit "hating" and tell you why this place bothers me. Today (just a little bit ago) I took my 3 and 5 yr old daughters in with me to get something to eat. First young man (skinny kid with dark hair and mustache) promptly came to take our order. That's perfect. Super courteous. I order two happy meals with a chocolate milk and chocolate milkshake and two mcdoubles and small fry for myself (order 249 on 4-21-24). I didn't expect them to take order out to us, that's new to me, but some lazy, soft and fluffy soy boy brought our food out, glared at me, didn't say one word to me, I said thank you sir. I realised after a minute he didn't bring our drinks. That's ok, mistakes happen. I went up to the counter and stood there for about 3 mins with everyones backs turned to the counter. I thought, well I get it, they're busy.. Then I realised most of them were not. They're all just standing around looking at screens not doing anything. I politely asked the soyboy with the girls voice and his feet pointed completely outwards (a sign of sitting down too much) if he could grab us a chocolate milk and milkshake that I ordered. He looked, said nothing, grabbed a milk, put it on the counter, I said, sorry to trouble you (I'm starting to get irritated with how rude these kids are now days. He grabbed the milk because that was easy, he then passed the buck onto the girls behind the wall. He asked if they could make a milkshake. He never once said a single word to me, all with a look as if I'm inconveniencing him from standing around. He went back to looking at the TV screens literally doing nothing. He eventually delivered another tray to another table after 3 more minutes. I then saw two young girls in the drive thru window to the left of the counter. I said excuse me, is there any way one of you girls can grab me a chocolate milkshake I ordered. They asked to see receipt just to make sure. I showed them, she promptly made it, and said sorry for the wait. She was courteous and polite. I said it's ok. If maybe the weakest link standing around doing nothing could've been bothered to do it I wouldn't have asked you.I sat down with my girls to eat, and soyboy comes walking by for an outside order that had to pull forward and wait. He went back to get Ketchup packet, dropped a Ketchup packet on the floor because he's probably so damn lazy he can't hold anything other than a PS5 controller and fat sugary soda beverage in his hands, kicked the packet almost squishing it, picked it up and gave it to the customer outside. A few minutes later he was pretending to sweep, but was lazy swinging his arms back n forth sweeping nothing. I was headed to the trash can at that moment to dump trash in can, and he rest the Broom and dust pan against it just then, but I reached around said excuse me and dumped it in anyways. Someone take this kid to Mcdonalds in the hood. He would get ate alive.It's obvious the kids parents felt he was too lazy, eating all the trash food in the house as a staple diet food source and playing video games all day, and thus forced him to go get a job. It's obvious he's there against his will. He can't even make it at Mcdonalds, then there's probably no hope for him in the real world. Maybe he'll get drafted in the upcoming war.
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April 2024 by Loki ZeGaymer
iced coffee just had a few sips n it made me vomit n diarrhea. cheeseburger didnt taste good either.patties thin than a tortilla now its 2.19.it use to be .99
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April 2024 by Jill Smith
The drive-thru line was wrapped around the building and they were parking every single car that came through drive-thru. There were five people waiting inside for their food to be ready and three more people waiting to order. There was absolutely no sense of urgency by any of the employees. Their pop machine and the lobby was not functioning and I had to ask three times for someone to hand me my large diet Coke that I had ordered along with my biscuit sandwich. I watched an employee in the grill area in the back messing around on his phone. Instead of working. There was a young woman who was running the orders out to the parked cars who kept touching her face and her eyeglasses and her hair and never once washed her hands before she touched people's food. The parking lot in the lobby were filthy! I ended up waiting almost 20 minutes for one bacon, egg and cheese biscuit and a large diet Coke. My experiences with McDonald's have been absolutely horrible for the last couple of years and I will never ever go back to any location ever again. I will stay at home and cook before I will go back to another McDonald's.
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April 2024 by Gary Steinmetz
It was the only thing open, and we were hungry. Franchise is garbage.
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April 2024 by Catherine N
This is the best McDonalds in the entire Toledo area and I will stand behind that. They don't mess up orders, always friendly, and best of all, the fries are ALWAYS hot and crispy. Not sure if it's just me, but a lot of McDonald's in the area have strange tasting coke also, but this one does not. Drive through is almost always exceptionally quick as well.
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April 2024 by Josephine Campagna
This was the best McDonald's breakfast I have ever had, hands down. Great job!
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April 2024 by Monica
Nothing like hot and fresh McDonald's fries!!! My special McDouble was also hot, fresh and prepared as I had requested. They even bagged our 3 orders separately for us! Thank you!
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April 2024 by Kirk “KC” Cramer
Ordered a McChicken, they made the sandwich....with no chicken on it...
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March 2024 by Norma Taylor
Good food fast service
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March 2024 by Lynn Roth
McDonald's is fine but not allowing people to conceal carry inside is a no go for me. Will be the last time for me in the place. I know it's their right to restrict what you bring into the restaurant but it's also my right to spend my money somewhere else.
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March 2024 by Derek Reynolds
Reference amazing tasting Big Mac combo. Great stop if you're driving down i75 and need something to eat. Very clean. They have kiosks as well as traditional human order takers.Parking: Parking on both sides but main entrance way is on the right side where the drive though and entrance is.
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March 2024 by MUA_ ADDAMS
I came through the drive thru tonight and I was met with the rudest order taker I have ever received. What made me more upset was I instantly knew which worker it was just from her attitude. She is a white woman with heavy eyeliner and normally I give a lot of grace to fast food workers, but there was one other person in the line with me and all I needed to do was tell her my code because I ordered through the app. I wanted so badly to complain at the window but the lady handing me my food was very sweet and I did not want to cause a scene. The restaurant needs to take her off of order taking or working the window and put her somewhere where she does not have to speak to customers. That’s all.
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March 2024 by Helli Wilson
They just opened 24 hours but after 12 midnight they do limited item you can't get any sandwich or fries than why the hell you guys open the fat lady was so upset using cell fone laying on table watch the camera march 5 12:31
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March 2024 by Rick Krueger
Food was barely ok, people were very rude.
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March 2024 by Baby Boss P.D.
Small mistake made with my drive thru order. I went inside and Aaron went above and beyond helping me immediately. That’s what I call great customer service.
