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July 2024 by Ralph Miller
So, this is how Baer Auctions treats its customers!!! Some weeks ago, I bid on an auction they are having through their websites using my login. I've bid on their website many times before with success. So as the auction starts drawing to the close date, I get updates that my auto bid has been increased due to another's bid and in some cases, I've increased my Max bid. Again, all through their website, my login on THEIR website. So, yesterday the auction closed and I get "4" email that I've won 4 of the items I've bid on, WOOHOO! I called this morning and asked if I can come today and pick up the items that I've "won"? Sure. I drive 65+ miles from Pittsburgh to Baer's in Rodgers, Ohio only to be told that the auction that I bid on thru their website was actually thru Proxbid and that I did not win any auction items. Katrina has no explanation other than there was a mix up with their site and Proxbid. As I ask her how is she going to make this right: in walks suction owners, Ken Baer and sister Holly Baer. I explain the situation to them and all he can say is to stammer and say is that I got an email yesterday from brother Wade Baer. I did not! I check my phone for emails from Wade or Baer auctions, nothing. Sister Holly says maybe it went into "spam", we check, nothing! The only emails in my entire system are my updates on bids and "you Won!" emails. I ask brother Ken, "how are you going to make this right?" Again, he stammers and has no answer other than " that auction went through Proxbid. Nowhere on their site did it say "if you wish to bid on these items go to Proxbid of through Proxbid". This company is supposed be professional and has many years doing this! This is not their first rodeo. So, beware when you deal with this auction house. They have no customer service sense!
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July 2024 by Jack Tickle
Buy at small animal sale stuff is missing every week the young help will not get your money back no body watching people checking them selves out
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June 2024 by Matthew McNemar
Bought a vehicle on auction. Description didn't match what I bkd on. Lost $4,000. Buy at your own risk.
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November 2023 by Kevin Ward
Always someone on hand to help you with your pickup. Treu professionals
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November 2023 by Robert Hoskinson
Great auction, great family
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August 2023 by Brenda Jessup
have tried to log into site keeps asking for me to verify e-mail doesn''t say how to verify can get no help from company. terribleway to operate
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March 2023 by Maryann Capanna
Great auctions! Very organized and easy to bid and pick up.
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March 2023 by debbie price
Enjoyed visiting with Baer auctionGreat people and lots of fun in the cooler months to keep busyKeep up the good work.....
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March 2023 by Joe Gallagher
The auctioneers care not only about the consignors, but the buyers as well.
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March 2022 by Sandra Sourwine
Went to pick up items from online .auction. Workers were rude, some standing around not helping while the line to check in got longer. Made you pick up your items in number order even if you needed to load large items first. Very unorganized. Not sure I would buy from them again.
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March 2022 by Tiny Tim
Good auctioneers buy a lot of stuff from their online auctions.
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March 2021 by James Moraski
To close together no mask's..
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March 2021 by Michael. J. Monda
Do I hear $$$$, or $$$$$, sold to the person in the back row with SMILE on there face , from ear 2 ear
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March 2021 by Cookfamily1999 Theperrynine
No one wearing masks, definitely not the workers. Everything was a mess, people arguing, no signs, no dedicated way things were getting done. Parking was dangerous and all over the place, nothing organized. I just can't see going through all that again when other companies do things so much better.
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March 2021 by Karen Pugh
I have always had a good experience at Rogers Auction. Friendly people to help you with what you need.
