Savers is a global thrift retailer that offers good quality, gently used clothing, accessories, and household goods. The store operates on a Rethink Reuse model, buying, reselling, and recycling items to help communities and reduce waste, keeping over 700 million pounds of used goods from landfills each year. The business supports many nonprofit organizations by purchasing donated items, providing them with much-needed revenue for their community programs. With over 300 locations and 22,000 employees, Savers operates under various brands, including Value Village and Unique. Customers appreciate the clean and well-organized stores, making shopping a pleasant experience. Many find great deals and unique items, especially in categories like cotton quilts, which are preferred over heavier, less comfortable options. Staff members are generally friendly and helpful, with some customers noting exceptional service, such as assistance with self-checkout. However, some customers mention issues like return policies requiring store credit within two weeks and the lack of help loading large purchases into cars. Overall, Savers is seen as a good place for affordable shopping and supporting community efforts.
