“This is such a cool, unique store with items mostly made by women artists all over the world to get paid first before there products are sold. Colleen the manager was very informative and friendly and helped me pick out some jewelry for my Mother’s Day tea tomorrow.”
“We had a hard time leaving without buying everything! Customer service is top notch and very kind. We truly enjoyed our time here. I purchased a beautiful afghan throw. Can’t wait to return!”
“Stopped by the store to get a second opinion on a jewelry piece. Andrew, the owner, went above and beyond inspecting and describing the piece. He was very kind, patient, friendly and informative, along with the rest of the staff. The customer service and overall experience was outstanding. This was my first time in the store but will definitely not be my last.”
“This is a cute boutique type of store but they are located in other cities so it really is not boutique and some would categorise this place as a chain store. It is quite an expensive store too but what I do like about them is they have many gift options. Seriously, you can find so many unique items here and may get 'lost' here for a good hour just looking around. Besides the women's clothing, I seriously love all the cute little finds that you can get here including so many accessories such as (necklaces, earrings, and sunglasses), stationery, tea mugs, etc. It's hard to describe all the many things you can buy here unless you actually walk into the store so read the official description below. Official description -- "Francesca's® specializes in the most fashion-forward styles in women's clothing, accessories and gifts. Our stores are constantly filled with new treasures and our style is always one step ahead of the trend. Each francesca's® boutique has its own charm which means you're sure to find something special and unique at each one!" This particular location is in the shopping plaza in Rocky River, Ohio. It is a neat and well organised store. The customer service was okay. My friend and I who came here were not greeted by the young girl working behind the counter neither did she say goodbye until I said "bye" to her...haha. This didn't bother me because maybe the employee was having a bad day but I thought I would mention this incase other people have customer service as a top priority. *** - This is my 162nd Yelp review overall (updated reviews are not included in this number). - I have written 116 Yelp reviews in 2018.”
“Can’t say enough about the people who work here, Jeff and another fine gentleman that helped me get my fiancé’s watch resized not once but 3 times! Amazing assortment of jewelry / watches for men and women. In business since 1958! Almost 70 years! Must visit! Exceptional all the way around!”