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May 2024 by Matthew Curry
Like the other person said.."TRASH"extremely un-helpful. Accounts were compromised and this location did zero to help. Really put me into a jam with no corporation at all. Not Huntington as a whole but this location and branch manager were beyond terrible
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May 2024 by Dan
Absolutely do not go to this branch. They don’t care about you unless you’re filthy rich. The one banker CONNOR is the absolute worst banker you can possibly deal with. He says he will work with you and give you his card and everything. Then he ghosts you. There were about 6 people waiting in lobby to see a banker. He saw his friend in the bank, took him into his office and sat and laughed with him for well over half hour while customers waited. This was nowhere near lunch time either. CONNOR is simply put a scared and awful banker. He lacks communication skills as well. He should find a new field where he doesn’t have to talk to the public and can sit in a little office and do absolutely nothing all day.Follow up. For the past 4 days I have left messages for Connor and still not a single call back. And one of those was during my scheduled appointmentI went to a different branch today and what a difference!!!! Everyone at the branch I went to was amazing, helpful and friendly. So, no complaints about Huntington in general just this branch of Huntington and of course one banker, connor
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April 2024 by Damaris Mills
Slowest bank ever
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March 2024 by Heather Wochele
Don't go to this Branch. They don't know the rules with Huntington. Went in with my 12 year old daughter to set up a checking account - a joint account with me as a co-signer. Everything on Huntington's website said that you can have a checking account as a minor as long as you have a parent on the account. Annabel Lopez told me no. So we wasted our time setting up a savings account which we didn't even really want. When I got home I called the Lakewood Branch that I deal with all the time and they said we were not told the truth and yes a 12 year old can have a checking account with a State ID and a parent to sign and be on the account. So now I have to go close the savings account and set up a checking account. So much wasted time. I should have just gone to Lakewood to begin with.
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January 2024 by James Rainey
They go above and beyond for their customers. Had an issue with a check clearing, they made some calls and got it done.
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October 2023 by Jennifer Castle
Heather In Rocky river saved my Day. Thank you soo much for being so helpful. Your awsome
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September 2023 by Melissa Hamed
Huntington is my favorite bank ever. And I've worked for their banks and I still like Huntington better. The people this office are very very friendly and very very helpful.
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June 2022 by Tom Sawyer
Hungington bank is trash
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June 2022 by Theresa Marie
Ashley is the best EVER !!!
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June 2021 by Molly Ridge
Connor actually saved my sanity today. Thank you Connor!!!
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June 2020 by John Stuart
The manager. .I think his name is Mark. .is the nicest person I've ever met. .great job..the tellers are very nice too
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June 2019 by Brigid Kelly
No judging, only respectful help. I love it.
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June 2019 by Dave Gilronan
I have been going to this Huntington branch for many years. Overall, the service has been excellent and the people are very knowledgeable. Another reviewer had one bad experience but it does not accurately reflect the overall support I received..
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June 2019 by Daniel Wyche
DO NOT EVER go here. My fiance had fraudulent transactions on his debit card, and was told he would likely have to close all of his accounts and remove funds from all of them. We went to this branch to do so on a Saturday morning, and were straight up LIED TO by the banker who refused to stay on the line with the fraud department (claiming they were closed on Saturday, which was false) long enough to discuss the issue with them. She could have resolved this issue for us, but she did not. I wish I could remember her name, but she was the only female banker working that day, that is all I recall. We then went to another branch on Clifton in Lakewood where the banker immediately resolved the issue and was able to get in contact with the correct representative for the information he needed to close the accounts and withdraw the remaining funds from them. We should NEVER have had to go to another branch in the first place because of a lazy and disrespectful banker, who should absolutely not work for Huntington, a bank with such a great reputation overall. Avoid this branch at all costs.