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June 2024 by Janice Whaley
Rushed us right out of the door, after we drove 45 min to get there. Not a good service day for us here at all. Will not return
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May 2024 by Knight In Shining Armor Paint Corr Ceramic Coatings (KnightAutoP
We have always had a pleasant experience here, we can’t wait for the Westlake Crocker Branch to open so it’ll be much closer for us out here in Avon!
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May 2024 by Jade Tompkins
Brittney was amazing, I appreciate the help and time explaining everything to me from a to z ? thanks again!!!
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May 2024 by Knight In Shining Armor Paint Corr Ceramic Coatings (KnightAutoP
We have always had a pleasant experience here, we can’t wait for the Westlake Crocker Branch to open so it’ll be much closer for us out here in Avon!
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January 2024 by Mike McKenna
I have a business account with Bank of America, worst decision for my business. I would never recommend this bank to anyone. It’s impossible to make a deposit, it’s impossible to take money out, worst experience ever!!! I cannot even do a normal transaction, then I have to take my own time to talk to 3 different departments with there company just to get it figured out. All for a deposit…let me transfer you to this department, HORRIBLE!!!!
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December 2023 by Joycelyn Diaz
Absolutely LOVE this branch! The BEST set of employees that you can think of working here! I literally feel like I'm walking into my family members house. Doesn’t feel like a bank setting. Sandra and Grant treat me as if I'm family. I couldnt hype the two of them up enough! 10 out of 10 rating. I would recommend Sandra and Grant and the Bank of America (this branch) to every and anyone!!
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September 2023 by Bidza
Service is very slow and no friendly
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September 2023 by Alice Blumenfeld
If I could give 0 stars I would. Totally incompetent and unprofessional. They can't even give you quarters without you waiting at least 10 minutes - they look at you like you're crazy when you ask for quarters or any other basic banking needs. Then one time I got quarters they were stamped with the bank across the street's logo - made me think this B of A is a front for something else. Then there was the time that the notary refused to notarize a simple I-9 employment form with all necessary documentation present. Or the time the very obnoxious alarm was going off and the employees didn't seem to know what to do. There's always several employees milling around the lobby, but there's never anyone to help you with your banking. This place is a joke. Not like the B of A's in other states where they actually know how to bank and treat you professionally and with respect.
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August 2023 by Manal Albuainain
The speed of service, the smiling face and the warm reception Especially Grant PoganFinancial Center Manager and Nathan DeanSenior Banker ??
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August 2023 by Dianna Cadet
The simple fact that there are hours of operation on a Saturday!
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June 2023 by RF Z
Excellent service, very helpful.
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March 2023 by Jefferson Steeleflex
In person they were super helpful and nice.
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December 2022 by Brina Hollis
4 people working in office. Two standing around talking on sitting behind desk. I had to wait for Chris to return from lunch in order to make a deposit and get a cashiers check. I was only able to get two employees on camera. The others are in the office talking. I’m in lobby waiting in Chris. Ridiculous
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September 2022 by Tony W
Super slow .... 15 mins in line just to make a Credit Card payment .... ONE teller who seems like he doesn't want to be here .... I can't comprehend how you want to grow in the area and have this kind of service ....
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September 2022 by Arthur Romanelli
It's a banking experience.