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April 2024 by Michelle G.
we purchased our RV from Calvin & we had issues ever since / the amount of the RV that he told us was not the amount he told us - when we mentioned it to the finance person he said they could fix it - i it was minutes before closing I felt rushed to sign - once the paperwork was signed & we tried to get a hold of the Manager as well as our sales rep we keep getting told they are swamped - Please it's an RV shop not very busy from 3-6pm during the week - can not get anyone to call us back . DO NOT BUY from this place - Shady salesmen & managers . still waiting for a call back -
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January 2024 by Lucas S.
If you enjoy being treated like sub human, this place is for you. I was treated like a valued customer and spent 10% less at Camper World
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December 2023 by H B.
We were looking for a lightweight camper that we could tow with our Honda Odyssey. I had seen a couple of trailers on the lot that I knew were well below that tow weight limit. When my husband and I walked into the showroom/office, we spoke to someone at a desk, who nodded at another guy for us to talk to. This guy had absolutely no interest in helping us, and insisted that there weren't any camper trailers made that were under our 3.500 limit for our tow vehicle (which was also equipped with a transmission cooler, etc.) I asked if we could go look around and he said sure, help yourself. I googled several of the trailer models they had on hand as we walked through the lot, and found several that weighed a good 1000 lbs less than our limit. We walked in again to ask about some of those, but were ignored. So we walked out. Ended up buying a nice Aliner elsewhere.
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May 2021 by Casey P.
I found an RV they had in stock and I was ready to make a deal. The salesman I spoke with was friendly. I told him what I had to trade and they came back with a really low number. Thanks to the internet, NADA, and RV Trader I knew what ours was worth retail and it was about $4,000 - $7,000 more than what they said it was worth, which was $30,000. They offered me $26,000. I presented these pieces of info which showed units a year older than mine going for $32,000 retail and I found most our age were $34,000 to $37,000 but they then chose to stop responding to me rather than adjust their offer. So clearly they weren't too eager to do business with me. I was pretty disappointed as I really liked the RV they had in stock and thought they should make more effort to deal.
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October 2020 by Char Girl
Great people to deal with!!
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August 2020 by Jim W.
Do not waste your time with this RV "dealer". Basically told me that if I saw it cheaper to go to the other place to buy it. A very sad showroom of Salespeople I assume. Poor selection and poorly maintained location. Shop around. By the way, I appreciated there advice, I did shop around and there are many more dealers willing to cooperate and deal.
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July 2020 by Ron M.
Only giving them one star because it won't let me give 0. Talk to Jacob on the phone Thursday And set up an appointment for Friday to look at a camper. Drove an hour To hopefully purchase the camper and probably would have if he was there but it was his day off. Even though I talk to him on Thursday and he told me he would be there Friday. The place was very dirty!
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June 2020 by Dan Gerber
Was greeted by Michael Griffith (Griff) when I first walked in, very nice and polite, he was new there, looked at several toy haulers and let him know that my girlfriend Carla and myself was looking to make a purchase soon. after looking at 2 campers, I stated to Griff that I would set an appt. so we both could decide on a camper that fit our needs. Both of us came back on a friday to purchase a 2020 wolf pack that was advertised for 26,995, and when Griff showed us the out the door figures, it added up to over 33, 000 dollars. Speciaty RV has added 1500 dollars for wanting to pay cash for the camper and Griff had stated that they get a kickback when they do the financing, to his credit, sure he was trained to say that, and 990 dollars for prep fee to there advertised online price. Thats 2490 dollars that is not disclosed to there online advertised price! Danielle the Sales mgr came out at the end and said thats the price, and the GM Todd Lacy was sitting in the showroom with nothing to add, so we left with no follow up from the dealership. My biggest disappointment is that the fees are not disclosed in the advertised price on the website and luckily I live only 15 minutes away, Cannot imagine driving in from several hours away to get hit with those fees!Fortunately we found the same unit at All Seasons RV in Streetsboro, Ohio and made a deal and heading up there on the 30th to pick up our new camper for the Specialty advertised price of 26995 plus tax and title with no other fees being added to the price! Looking forward to starting our first camping season, so happy Dewine has opened state parks! Good luck on your search!
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May 2020 by Dan G.
Was greeted by Michael Griffith (Griff) when I first walked in, very nice and polite, he was new there, looked at several toy haulers and let him know that my girlfriend Carla and myself was looking to make a purchase soon. after looking at 2 campers, I stated to Griff that I would set an appt. so we both could decide on a camper that fit our needs. Both of us came back on a friday to purchase a 2020 wolf pack that was advertised for 26,995, and when Griff showed us the out the door figures, it added up to over 33, 000 dollars. Speciaty RV has added 1500 dollars for wanting to pay cash for the camper and Griff had stated that they get a kickback when they do the financing, to his credit, sure he was trained to say that, and 990 dollars for prep fee to there advertised online price. Thats 2490 dollars that is not disclosed to there online advertised price! Danielle the Sales mgr came out at the end and said thats the price, and the GM Todd Lacy was sitting in the showroom with nothing to add, so we left with no follow up from the dealership. My biggest disappointment is that the fees are not disclosed in the advertised price on the website and luckily I live only 15 minutes away, Cannot imagine driving in from several hours away to get hit with those fees! Fortunately we found the same unit at All Seasons RV in Streetsboro, Ohio and made a deal and heading up there on the 30th to pick up our new camper for the Specialty advertised price of 26995 plus tax and title with no other fees being added to the price! Looking forward to starting our first camping season, so happy Dewine has opened state parks! Good luck on your search!
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October 2019 by Beau B.
They get a good solid "1". Service is awful. Purchased a unit, with a damaged couch and some other issues. They put it off for ever, and then came back that the replacement unit is not available and ... that's that. Advise that you absolutely do not take it off the lot until everything is fixed or repaired and 100 Percent working order. ...... Check it out good and hard, as this is the last you will see of them. They have their excuses down.
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July 2019 by erica oprandi
My husband and I went to Specialty Toy Haulers because there just aren't a lot of options around us for a nice bumper pull toy hauler. We showed up and were greeted right away and got straight to the point. Zach, the sales associate, had all of the answers to our questions which led us to meeting with Grizz who helped us finalize the deal. They stayed late just to help us with financing for our new camper. Grizz did everything he could to get us the best rate and the payment we were looking for. I highly recommend going here if you're looking for a toy hauler! They did not pressure us at all and got straight to the point and were honest with us, not trying to just get a sale. Grizz even made some calls so that we could have our camper ready for us before the weekend.
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July 2019 by champkart
Bait and switch stealership. Run don't walk from these thieves. You've been warned. Advertised units will not be sold as advertised without in-house financing to gouge customers further. Complaint to be filed with BBB. These crooks need to go back to selling aluminum siding door to door.
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June 2019 by Sean Kelley
Both sales people were smoking when they came up and around kids.
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June 2019 by Christine Jones
Many to choose from, only one sales rep though when we went
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April 2019 by William Cahrier
Very helpful, no pressure, very friendly!
