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“The process was painless and the guy, Sasha, helping us was very friendly. Sasha was knowledgeable and very relatable. He was able to explain updates and equipment in a simple terms.”
9AM - 7PM
3465 York Commons Blvd, Dayton
Electronics
“I experienced the most friendly service ever here. They were good at explaining the problem and I could easily understand what they said. It was fast also. I’d like to recommend here to everyone! 100% sure!”
“Lindsey was fantastic! Lowered my overall bill and issues with my wife's phone resolved and arranged to take care of my elderly mother who lives out of town.”
8AM - 7PM
6244 Wilmington Pike, Dayton
Electronics
“Fixed my Samsung S10e it looks like new brand phone now.I visited this repair shop many times for my electronics repair I am happy with the results. Recommended.”
“They helped me not only find a new to me built in dishwasher but also helped me find someone to install it for me. Great customer service and support I will be recommending them.”
“I had an excellent experience at Metro, thanks to Abdo's exceptional customer service and expert knowledge. He went above and beyond to ensure I was completely satisfied with my new phone purchase.”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
“Had window tinting done also had a new radio installed all back at the end of March. This week my radio kept resetting itself, took Jeep in so they could see what was going on with the radio. They didn't know why the radio kept resetting but they went ahead and replaced the radio. I definitely recommend. Yes, the radio is working. Thank you Matt (the owner) and Car Stereo Max...”
“The customer service that was provided to myself and my son between Monday,yesterday and today was top tier. Every associate I dealt with was so kind, understanding, and compassionate. They went above and beyond for my family and they don't know how grateful I am!”
“This place is great. I am 49 now. The first time I visited I was 19. I remeber I got a NCR computer here and used it for years! This place always has a great selection of hard to find items, for PC's, HAM Radio Stuff, and general electronics. The have a huge selection on Cable and Wire too. There prices are reasonable. Roger is a great guy and I always enjoy talking to him for a few minutes.”
“Thank you Niecy so much for knowing how to do your job and being so polite while doing it I is a Metro T-Mobile customer really appreciate you and all you do thank you thank you”
“Fantastic customer service very understand very helpful to get the best deal possible and extremely friendly most of all plenty of patience as well. Highly recommended getting your phone here”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
“Very helpful people came in to check what the issue was with my phone and they got it fixed pretty quickly and told me how to keep the issue from coming back thank you guys”
“Most simple phone plan set up I've ever gone through. If you hate the fuss and understand the industry, stop here. My bill is now half the price of my last provider & the coverage is the same.Note: I drove pretty far to come back to this store because I liked the rep so much. Go see her! She's very knowledgable and easy to work with.”
“Excellent service. Went Above & Beyond to help me. I have been in the hospital a few times and got a little behind, I didn't show up when I said I would (couldn't be helped) and they worked with me since I never deferred any payments before and helped me to where I was caught up by paying just what I was able to pay. I know a deferral goes on at the end of the lease but they didn't have to help yet they did! Thanks!”
“I bought a phone from another location and they did not help me with transferring or getting me a case and setting up my phone. I came in and the young lady was so helpful and got me right. If you need a new phone this is the spot if you want to be set up right”
10AM - 7PM
220 N Springboro Pike, Dayton
Electronics
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“I've been going to this particular store for over a decade! No matter where I live in the city, I always come back. Heather and Autumn know what they are doing. They are kind, and knowlege they always answer my questions very fast.It's quite refreshing to have a place where I feel welcome and want to keep coming back.Thanks for your service.”
10AM - 7PM
2231 N Fairfield Rd, Dayton
Electronics
“Noura was great at helping us switch over and keep our phone numbers. Answered all our questions and informed us of everything we needed to know. Helpful to know she's just a call away for anything additional! Thanks again!!”
“Meghan and Lena served me on Christmas Eve with friendly smiles and amazing service. They really enhanced my holiday shopping with my holiday drink, and despite the fact that they were about to close, the counters and general environment was pristine. Thanks for the great experience!”
“This was my 1st time at this location. I was welcomed a nice looking Gentleman. Their not many left. He helped me reactive my phone and informed me on a way to lower my monthly bill. This is my new cricket destination.”
“I'm giving 5 ? to this store due yo excellent service that I received from Cally 3 days ago at this store, she spent one hour with me assisting me with my new Tmobile phone.i purchase the phone from store on Miller Ln in Dayton 1 week prior. I went to Miller Ln to change telephone service from At& T (I had service more than 20 years) I got a new phone there after I was told that they could not transfer info from my old phone to new.. I went back a week later to same store help with phone, did not get any, I also went to another tmobile on Wenger Rd and person there was no help. Finally went to N. Fairfield Rd store, where I was able to resolve all problems, thanks to Cally, she is truly a very knowledgeable person and very patient as I had many questions. Thank you again for your time and service..”
10AM - 7PM
6488 Brandt Pike, Huber Heights
Electronics
“Where do I start the service was just unimagineable we had been searching for great deals for a long time and we just happened to have our other phone that we had service from other company and just brought them into the cricket location just to see and OMG the phone was completely compatible with their service we was greeted politely positively by fez and lord this guy was super nice and knowledgeable about all the issues that needed solving and very professional and professional as to go as Fira she was completely positive honest and experienced with the customer s that she was handling also she went step by step to ensure the best customer service I now enjoy cricket services”
“Thank you very much, I had a problem with my service, and it was solved quickly, Omar, I thank you very much, (he speaks 3 languages ??) I recommend your attention, efficient and helpful. I'll go back to the store. att Juan Carlos.”
“The cricket store stands out in this otherwise unremarkable shopping center, offering a decent selection for enthusiasts. While the ambiance of the center could be better, the store itself serves as a small oasis for cricket fans.”
“I completely messed up and went back to Chris B. feeling like an idiot. He took the time to help me and fix my problem even though he wasn't making a sale today. I appreciate the time and energy that he took with me. I definitely recommend seeing Chris at this location.”
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“John at this Verizon store was phenomenal in customer service and working with us to get our phone transferred over. John’s attitude and patience and determination to do what is best for us as customers puts him head and shoulders above any other customer service we have ever experienced. Thank you, John! YOU ROCK!!”