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January 2024 by cheryl moore
Very clean and very nice staff
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August 2023 by scott szilagyi
Hire more staff period
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August 2023 by Tiffany Lynn (BabySnow)
I have prescriptions sent here and when I call to see if they are ready THEY NEVER ANSWER THE PHONE.. Even if I call 20times.. I'm about to get a different pharmacy!!
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August 2023 by GEORGE Uhler
Sign at street reads "WALK IN FLU SHOT", pharmacy says appointment needed!
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August 2023 by Max Wachtel
It's the only pharmacy left so they are busy all day
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August 2023 by Lisa Warren
One of my favorite stores love the sales , employees are great !!
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August 2023 by dale meade
Rite Aid here in Rittman is an excellent place to fill prescriptions and purchase basic health and hygiene needs. The store is clean and orderly and the staff is always friendly and helpful. I recommend them without reservation.
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June 2023 by Tim Dockery
Great place, well stocked, super clean, very pleasant sales associates!
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June 2023 by Melinda Smetzer
The store is always clean, I will give them that. However every other aspect is an absolute train wreck. They are usually understaffed or the pharmacy part is closed for various reasons. The staff they do have is typically rude. I actually switched all my prescriptions over to the Orrville store due to all the issues this one has.
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March 2023 by Christina Weinman
Had a awesome experience there.. Very friendly employee went out of her way to help us find what mom needed.
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December 2022 by Tru BushDr (Tru thaHOPEdealer)
I had a prescription, that they would not fully fill. These ladies are rude as can be about the situation as well. It took them a whole day to tell me they would only give me a 7day script, bc she wasn't comfortable giving me my entire script. This has NEVER happened at any other rite aid, or at any other pharmacy. This is not acceptable!
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December 2022 by Jason Blain
3 days and haven’t picked up the phone one time! This is absolutely unacceptable!
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November 2022 by Linda Lamb
I had been with another pharmacy for well over twenty years, but when my insurance changed, I had to make a change. Most of my prescriptions are mail order, but I do need to get occasional scripts from Rittman RiteAid. They have been accommodating, prompt, appreciative that I pay in advance for refills, and friendly. It’s clear they are working hard to do all they can as the only pharmacy in the community. Are they perfect? Perhaps not, but no pharmacy is perfect. We need to extend grace to the employees, plan in advance as best we can, and work with our doctor’s offices to smooth things out, if need be. Illness is frustrating and draining, I know all too well. I find my expectations have a lot to do with outcomes.Being positive and optimistic sure helps, even on days when there is pain and feelings of being overwhelmed.
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November 2022 by Tiffany Lynn
I have prescriptions sent here and when I call to see if they are ready THEY NEVER ANSWER THE PHONE.. Even if I call 20times.. I'm about to get a different pharmacy!!
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October 2022 by Mike Katie Noe
My daughter with Down Syndrome needed her 3rd booster also known as the 5th COVID 19 vaccine and Flumist (flu nasal vaccine)… without reservation, Andrew the pharmacist worked with Katie to make sure she was calm then administered the Flumist and COVID vaccine … that is why we traveled to Rittman, Ohio from Wadsworth’s Rite Aid because Andrew was willing and to do whatever it took to give Katie this vaccine … making her safe and insuring her health and safety.
