-
October 2024 by Rosemary Scerba
Miya was EXCELLENT!!!
-
October 2024 by Amanda Claffey
Bought a refrigerator online. Set up delivery for Sunday. No one ever called to set up a time so I waited all day. At 4:45 the delivery guy shows up. They delivered it in a small pick up truck with just one person and a folding dolly. It’s a 250lbs refrigerator. It was supposed to be hooked up and haul the old one away. The delivery guy had no helper and dropped the fridge off the back of his truck. After an hour on the phone with the store and the delivery dispatch, it was decided he would return the damaged fridge to the store. I would pick out another and they would deliver it. Hook up and haul away. Second delivery was supposed to be after 3:30. I received a text that my delivery was on the way at 11:30am. I called the store I called dispatch, I was told I had to be at the house to received it or be charged again and my fridge would be returned. I took off work 4 hours early. The delivery guy showed up at 4:50 promptly got into a fist fight with his helper. The helper took off walking and the delivery driver said he had to go find help and would return. Two hours later he returns. He tried to park his truck for 30 minutes. Complains about the lack of parking on a public residential street, then told me he would have to return because he’d been there too long. He didn’t even bother trying to deliver my fridge. He just said dispatch said he was there long enough. American freight says they don’t know what to do, and that I can’t get a refund until Charles Hickman their district manager approves it. He won’t return my calls or texts. I have videos of everything. I will never purchase anything through American Freight again.
-
October 2024 by Tina Manning
Chris and Quez was polite and did help me with all the problems I was having
-
October 2024 by crystal jones
it was just that an experience. Absolutely amazing. Miya is the best very helpful and patient. Answered all my questions. Very kind and generous.
-
October 2024 by Shondreca Moore
Good store patient thanks Jordon
-
October 2024 by Klana Nash
Jordan did a good job helping me, my experience, easy and fast. Very information sent me to exactly where I wanted and need to go. What I seen online was right there in the store.
-
September 2024 by samara gammon
Jordan was a fantastic help ! He was so patient and kind ! I will be coming back to look for his help soon ! Thanks again!
-
September 2024 by DeAndre Holmes
Great customer services. Very reasonable prices.
-
September 2024 by Emily Johnson
They were quick and great to work with!
-
September 2024 by Dominique
Jordon was very helpful. Walked me through the process on my claim for my couch, then i purchased a new cooktop and he helped me look at refrigerators too. Will definitely be back.
Update… they own their insurance company and find any reason not to cover the warranty/insurance claim. Huge scam! I've purchased a couch, mattress, dishwasher, and a stove, but I will never buy anything ever again. I was going to redo my kitchen and get a new double oven and refrigerator and a whole bedroom set for my 2 kids but I won't do it here. I'll go to Big Sandy’s or Home Depot.
-
September 2024 by Juliana Hourani
Great service!! The staff were really helpful ☺️
-
September 2024 by TIffany Dewhurst
Great service!
-
August 2024 by Cydney Marie
Jordan’s was great helped me with everything.
-
August 2024 by ar primetime
My guy Jordan was very helpful!!
-
August 2024 by Jordon Shook-Rothenberg
I bought a table here and it looks great. Thanks Chris!
