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July 2023 by Ronda D.
I have not been to this Kroger For so long, maybe 5 years or more. The only reason why I came here today is because they had a cider that I can't find anywhere else and I really wanted it. To my delight the store was super impressive this morning!! Clean, fully stocked and so many upgrades to the freezers and deli area looked great!!! I'm walking around thinking wow I need to start shopping here more often! Then I went to the self check out where Howard was working... what a worthless dude. He was so busy socializing and trying to hit on young girls in line he ignored me THREE times when I needed him to look at my ID, find the chicken with my bar to scan and for some reason at the end it needed him to come back and scan something else ?? Anyway , Howard made the once great experience , not so great!! He needs to focus on his job more and not trying to get a date with girls that looked like they could be his granddaughters. Howard it's time to retire ... you suck at your job.
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June 2023 by Norma Crouse
My daughter went to get her cake and cupcakes for her party. The cake and cupcakes were not done and for some reason they gave us double the cupcakes and of course she didn’t realize, so she paid for them and they all went to waste.
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June 2023 by Google user
My daughter went to get her cake and cupcakes for her party. The cake and cupcakes were not done and for some reason they gave us double the cupcakes and of course she didn’t realize, so she paid for them and they all went to waste.
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June 2023 by Naomi Cruise
My daughter went to get her cake and cupcakes for her party. The cake and cupcakes were not done and for some reason they gave us double the cupcakes and of course she didn’t realize, so she paid for them and they all went to waste.
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January 2023 by Shirley Pestona
The condition of the store is not good. Is the corporate headquarters unaware of the condition of this store? The selection is terrible. The shelves are often bare. While the staff is friendly I have to leave without half the stuff on my list. I am thinking of taking my business to walmart. I don't like them. The order pick up there has to be better than Meijer's.
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July 2022 by Tyann A.
This is a nice location. It is clean. The staff is nice and helpful! They have a great produce and meat section. They have a great pet section and even have live fish (most grocery stories do not). The store is well organized.
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December 2021 by Anne C.
Just moved here from AZ. Very clean store and helpful staff. Ordered delivery service for some things I'd forgotten to get at the store. The shopper left them on the porch and some items were missing. Called customer service and was given a courtesy coupon AND a free delivery. So, on my next order I figured I'd use my free grocery delivery option. My shopper, Diana, was AMAZING!! Texted me each time they were out of what I wanted, brought everything to the porch and let me know she was here. VERY pleasant experience by a gal who knows what Customer Service looks like! My new store!!
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November 2021 by Max C.
Friendly and helpful Associates, and very clean, well Organized store. Prices are competitive.
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October 2021 by Tracey Lett
I went into Meijer this afternoon to purchase some wet can cat food and the counter was bare I wasn’t a happy camper.
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July 2021 by Kimberly B.
Disappointing quality, cleanliness and friendliness. I literally signed up for Walmart delivery, just so I wouldn't have to shop here. The workers really try their best, but everyone who shops here is SO rude. It's soul draining. I call it the portal to hell.The parking lot is disgusting and always filled with trash, masks, gloves, plastic bags, just blowing into my nearby yard every day. It also needs paved. The selection of foods is often limiting (bland) and organization of the store is bizarre, and changes without reason. The meat always looks sketch. Products are frequently sold out. The checkout lanes are never open. Its always self serve & half the machines are broken. 2 workers run around and get yelled at by customers and the lines get long. This store needs an intervention, maybe more investment in the community it serves.
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July 2021 by Ripken S.
The issues with this store have existed for years and have nothing to do with COVID. This Meijer location is dirty, unorganized and have a revolving door of top management. I don't believe the local or corporate offices truly care about the physical condition of the store building or grounds around the store. In the summer, the store is very warm. Once you put your refrigerated or frozen foods in the cart you better run for the register so your items don't spoil. Make sure you check the expiration dates on all items you purchase, there are many items on the shelf that are expired. I watched a package of dog food that was expired for a year sit on the shelf for another whole year. I believe it still might be on the shelf!If you are looking for a well stock store, this is not the store to visit. Weeks can go by without common items being on the shelf.The parking lot of the building had large potholes for years, they final fixed a portion of the parking lot, but have left the front access area unfixed with potholes.I have addressed these issues with the store management many times with very little action and a lot of excuses.I have shopped at other Meijer stores and they don't share this full range of issues, so either corporate management doesn't care about is store or the local management is just poor.This is my local Meijer and I would love to be able to have a decent shopping experience but that hasn't happened in years.
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June 2021 by Annette Strum
Alma is an amazing employee!!
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May 2021 by Malachi M.
Extremely disgusted by how I was treated by a cashier at this Meijer store. I am a young African-American male that went to check out today at a register tended to by a senior-aged caucasian lady. She asked me if I was having a party because of the amount of groceries I had. I responded that the groceries were for my household this week, as I have four children. When she read the total amount for the groceries, I pulled out my bank card to pay and she asks "don't you have any help with the kids"? I initially thought she meant help with managing all of the groceries, so I responded "usually, but my wife is out of town so I'm just doing the shopping alone today." She then says "Oh I see, so she has the WIC card? You should bring it next time." I was completely shocked, but thought I might have misheard her so I asked her to repeat herself. She then said "well don't you have WIC for you and your family?" The people behind me are just staring, and I politely replied that my income is far too high for WIC, and that I do not need it. I then pay for my groceries, and leave.Honesty, I was quite embarrassed by the whole ordeal, and felt as though I was profiled by the cashier as low-income because I am African-American with a large family. To qualify for WIC, I would need to be making about 10-15% below the federal poverty guidelines. There was no reason for the cashier to assume that about my financial status. Moreover, there was certainly no reason for her to verbalize that prejudicial assumption in front of other shoppers. I work hard to support my family and deeply resent being profiled in that way. I told my wife about it when I got home, and she was extremely upset as well. I will not shop at this store in the future, given that Kroger is right down the street.
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May 2021 by Mel Sedlock
I visited the Meijer Store in Reynoldsburg this afternoon around 3:30 pm. I was overcharged $12.99 by the cashier. (By the way only 2 registers open while about 20 were not staffed) I went to Customer Service to get my refund and there was a 30 minute waiting line. (only 1 person working customer service. All of my frozen items would have melted waiting so I asked for a manager. A manager arrived and said that I would have to wait in the line. I was pissed and left the store. I should have waited in the line, let everything melt, got my refund then went back to the frozen section and traded my melted items for frozen items but that could have been dangerous for the next customer who purchased them. It is difficult to have worse customer service than WalMart but Meijer has succeeded. I started going there a couple months ago when they open at 6:00 am and the service was ok. I will NEVER go back in the afternoon again. I will post this experience on social media every day on a different platform until I am confident that I have cost them $12.99 in lost business.
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March 2021 by Becca N.
This store has gone down in the last year and a half so bad, so bad did I cringe when I have to walk in. I hate Kroger's because of the prices but I started going there recently, they have untrained new cashiers, with no supervision. Most of them don't even know how to smile and make you feel welcome there. Yes it's Covid all around us but try to make it easier for us. Today was a bad bad situation and I was ready to walk out. Somebody hire a manager over the cashiers at least. The pharmacy is top notch
