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July 2024 by James Javins
No one knows how to bag groceries. Why is this not part of their training? They spill out in the car and in the parking lot
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July 2024 by Juliana Lehner
This location has gone severely downhill. No check out lanes ever open. People standing around. No one to bag groceries… they literally just stand there watching you while they talk poorly about customers! It’s appalling. Manager leaves in the middle of chaos to go smoke rather than help. Middle aged guy with the comb-over is rude. I always ask for help and get met with an attitude.. like, it’s your job?!?! I wish I got paid to stand around and act totally useless!! They now have to TEACH you how to use self checkout rather than get behind a register and do actual work. Complained before and it falls on deaf ears. Just gonna go out of my way from now on to go to a farther Kroger
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July 2024 by Chris Alioto
Horrible Customer Service at this location! Checked in twice for my pick up order and still had to go into ask about my order at they wouldn't answer the phone. There was one other car waiting for their order. The "manager" James didn't apologize he only made excuses. I went into the Uscan checkout closest to the pickup exit and there were 2 people standing there and they said they couldn't help and told me to ask someone in the empty room about my order. If i could give zero start I would!
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July 2024 by Lisa K
received a phone call this morning from Phyllis left a voicemail for me telling me she’s not able to do my cake that I ordered for today due to. They don’t have Darth Vader pieces and they would also have to cancel my cake for the 16th that I ordered for my daughter, because they don’t have princess pieces, Phyllis was not accommodating she said that she could not do anything for me that she doesn’t even know how to mske cakes I had attempted several times over the past two days to call this Kroger‘s to confirm the cake. I’m not sure if there was something wrong with Kroger‘s line but every time it would transfer to the Bakery, it would just hang up or be busy. I understand if they ran out of pieces, but if she could have just accommodated with a light blue frosted cake for me would have been fantastic, but she was not even willing to do that, poor customer service will never come back to Kroger’s. I always use Kroger‘s for my Children’s cakes.
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May 2024 by Will Brewer
Literally today 4/30/2024 - you have a guy with 2 kids at the door begging for money- it's the same ones out on the street off 256 all the time - please krogers clear them out of the front door!
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May 2024 by Eugene Kerekes
I was given almost expired half and half. The celery hearts were the worst I've ever seen.
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April 2024 by N Douglas
Everything was fine
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April 2024 by Maheshizz
cool place
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April 2024 by Richard Raffensberger
This place is nice. Most of the people are incredible . David R is the nicest most helpful man I have ever met. Thank again for your help sir.
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March 2024 by Jennifer Walters
No assistance at the self check out, and you wait and wait for assistance. This location on a Saturday before Easter should be fully staffed. I do not experience this at other locations.
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March 2024 by bridget butters
I just want to say how grateful I am for Alex the pharmacist. He went over my medication and informed me of long-term side effects that my own Dr did not discuss with me. Also, I did not know my Dr had upped my dosage, so thank goodness he made me aware. I would of never even known and could have caused other side effects as well. It's nice to know there are still people out there who care about their patients/ customers. He was very friendly as well and took the time to answer any questions or concerns. Thank you again Alex
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March 2024 by DVS Customs
I stop in the morning for breakfast supplies on my way to work. Jay is the best. Hands down. I can walk in grumpy and sleepy ready to get to work and Bam the nicest guy pops up with a smile bags my self checkout items and says good morning. Changed the trajectory of my entire day more times than I can count. This world needs more Jays.
The store is always a little dirty outside but I'm pretty sure that's the customers fault. Please stop throwing your trash in the parking lot and pretending Kroger needs to clean up after grown-ups that don't know how to stop eating food before they get to their cars. Self control. Self responsibility. Stop assuming the 15 year old pushing carts for his very first job deserves to clean up your trash from the parking lot. Ridiculous ?
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March 2024 by Keith Sullivan
They closed down an entrance for pickup orders only. Limiting an already limited store even more.
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March 2024 by Ishwor Sunar BK
The best place for shopping but the worst experience with customer service staff ..@ E Main Street Kroger
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March 2024 by Bridget B.
I just want to say how grateful I am for Alex the pharmacist. He went over my medication and informed me of long-term side effects that my own Dr did not discuss with me. Also, I did not know my Dr had upped my dosage, so thank goodness he made me aware. I would of never even known and could have caused other side effects as well. It's nice to know there are still people out there who care about their patients/ customers. He was very friendly as well and took the time to answer any questions or concerns. Thank you again Alex!
