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September 2024 by Amy Hacker
Always helpful and friendly service.
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September 2024 by Terie Lynne
Love the new krogers in Reynoldsburg.
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September 2024 by Aubrey Close
Called to see if I could transfer my meds, she acted like I was dumb and I said thank you and she just hung up. Rude as hell.
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September 2024 by Lauren Ault
Tried to get my script refill for my insulin for 8 days and 8 phone calls because they made a mistake on the original. I spoke very nice to all that I talked and repeatedly had to tell the story of what happened and their mistake. I was talked to so rude like I was bothering them every time. If you don't like your job or people why do you work there?????
Today the person I spoke with didn't even say good bye. Just hung up. I am dumbfounded at how mean and rude they are.
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July 2024 by Lisa Rains
Since Krogers moved to the new location they are not personable,never have scripts ready or meds have to be ordered even for antibiotics. I came from er to wait on meds the tech stated it would be 30 mins so I waited in parking lot and when the time came went to pick up my antibiotics and the tech that served me upon pick up never said 1 word to me just sent my meds through the drawer. Not nothing no thank you or anything,I think I'll be switching pharmacies.
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Very professional and always friendly.
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March 2024 by Kacie Wagner
Whenever I called this pharmacy whoever answers the phone is extremely rude doesn’t matter what day or time I call. I asked “Margie” if she could tell me how much a prescription would be and she told me there’s no point in telling me due to them being out of stock that wasn’t the question I asked. Never have had a good customer service experience here before.
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February 2024 by Casey Francisco
This is a great pharmacy! and Mrs. Joanne is like my Mom, the staff are beautiful.
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February 2024 by Lisa
This pharmacy quit accepting good rx. Good rx saves me a lot of money. I had to change pharmacies.
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December 2023 by Britney Bowen
Always busy but always friendly
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December 2023 by Paloma Castro
I don’t tend to do this but customer service was non-existent tonight. I called twice trying to find out how much a medication was going to be and whoever answer the phone was not in the mood. She was very rude and short. Unfortunately I never got my answer and was told to just call tomorrow.
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November 2023 by Trey
JoAnn was extremely condescending. I have no idea how there process works. I was told by my dentist if I bought the paperwork about my prescription they could have it as soon as I got there. Of course they didn’t. And when I asked if it’s in the back she said “do you know how many other people I have to see today”. No JoAnn I don’t. Cause I don’t work there. I appreciate that their busy. But all I ask is that there’s a level of professionalism. As per usual a person hired whoShouldn’t be working that job. Learn how to interact with the people you’re paid to serve.
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August 2023 by Kimberly M.
⭐⭐SHOUT OUT TO TUNISIA⭐⭐!!!I had a gap in insurance coverage, and couldn't spend thousands of dollars on my medications, so I could only afford one of them. Tunisia worked and worked on her computer trying different things and discount programs for me and I was able to get all of my medicine. I know she was busy but she took her time to try to find me a coupon code to lower each price tremendously. She is very patient and caring. Thank you Tunisia, your kindness is truly appreciated. You are a blessing and an ? angel to your customers.
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August 2023 by Guinevere P.
Don't get me wrong. I love the pharmacist there but it seems like the staff quality has dropped quite a bit. I don't understand what's going on over there people, hung up on me, their tone of voices sounds rude. I am really thinking about leaving. I don't want to but the attitudes of some of these employees is making real mad. Do they even like their jobs?
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May 2023 by Vickie B.
Very pleased with the freshness of produce and dairy. So far, what I have bought remains good well past the sell by date. Peppers remain crisp, bags of prepared salad are fresh. Watermelon and pineapple are sweet. And this krogers has a HUGE selection of ice cream including UDF and Jenis.
