“Beyond pleased with the service I received while here. The staff was constantly offering to help find things, point me in the right direction and help me. I even got some helpful insight on a project I was building. Will definitely be back. Thanks so much for being awesome!”
“I was told to come to tractor supply for supplies for my pocket pets bc its so much cheaper than amazon, Walmart, petsmart, etc. And its so true! They are so much cheaper even when petsmart is having sales. I totally recommend checking this place out. The customer service was great too. The stuff I needed was easy to find without assistance. Loved my exp here n will b back!”
“A little late posting after purchasing on 6-28-24... But a well deserved shout out!! After shopping at two discount warehouses and two other big box stores we decided to stop in at this Home Depot location. We went to appliances and were greeted by Joe right away. He asked if he could help us with anything and we said yes... looking for a "garage refrigerator"! He instinctively took us back and showed us several different models to pick from. We browsed with no high pressure, took our time shopping, he answered several of our questions throughout the process and helped us with setting up a "same day delivery" (which almost beat us back to the house, literally just a couple of hours later). We ended up with a "garage rated" Vissani 10.1 cu.ft. unit. Overall, surprisingly a great experience. Thank you Joe!!”
“Update: I went back today to pick up my refrigerator and stove, and Kay was again outstanding in her customer service!
I went to Lowe's to look at refrigerators. When I was ready to buy (I also found a stove), I met Kay. Kay went so far above and beyond...there are not enough words! I left there a very happy customer! The service was excellent!”
“Solid lowes location with typical lumber and hardware that you can expect from a lowes. My only knock is the location can be a bit rough, I always make sure my doors are locked. I use the app and verified my veterans benifit and get 10% off. There is a few times the prices in the store vary from prices online or on the app and everytime it has occurred, they honor the lower price. Last week I got a 200$ Metabo nail gun for 107 due to this.”
“The staff at the Dublin Granville location was very nice. Lawrence did a floor demo for me. I appreciate the staff’s excellent customer service! I already told my neighbor about the store. Thank you guys for all of your help!”
“Regarding this visit only, I was shopping to replace outdated smoke and carbon monoxide detectors. An employee actually approached me to see if I needed help. My recent experiences have been searching for help, and if I found it, getting incorrect answers on where to find something. I hope this was a sign of change in customer service and not just a fluke.”
“Marie from garden did an amazing job helping me find someone who could better assist me with finding a very difficult to find product! She led me to Jaime who was able to locate and help pull down the item from a top shelf and assist me further. I really appreciate to time and dedication put into my satisfaction here at Home-depot :)”
6AM - 10PM
Parking lot, 6800 E Broad St, Columbus“I'm crying my eyes out as I leave this review. My oldest brother was diagnosed with lung cancer. He was starting chemo so I thought it would be nice to get him a lift chair. Around this time, my husband was fighting a terrible bout of Covid. I ordered my brothers chair via Menards website and thought it would take a while to arrive so I'd have time to take care of hubby. NOPE! That bad boy was there lightning fast. I called the store in a panic and spoke to a very kind gentleman named Tony. He assured me he would hold the chair. Today, my brother is moving into his forever home. I pray to God that he'll be there for a long time. I looked on the website, and it showed I was past the pickup time. My heart sank to the floor! His chair was gone! I called the store. I got a manager who located Tony and this amaaaaaazing human had held the chair! This kind of kindness and thoughtfulness guarantees we will continue to shop Menards! Thank you so much, Tony, for being a man of your word. May God bless you and yours! Sincerely Sunshine Wilkey Culbreath!”
“Big Shout out to Charles!!! In the paint department. Very knowledgeable and always makes my day, with his positive attitude. Legit he's the reason I come back to this location. Amazing experience with Charles. Thanks buddy. The store should give this man a raise A.S.A.P”