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“LaQuita Jones at Ashley Furniture, was so professional and vey helpful. She came in on her day off to Close a deal with me. She went above an beyond to help choose what I liked. I am i’m excited and waiting for my dining set table to arrive! Thank you!”
“Brock did a great job salvaging a bad situation created by Floor & Decor policy. I received an order confirmation and went to the store to pick up over $7,000 of flooring. Brock's manager and the Floor and Decor customer support team would not allow him to release the order, even after we verified the charge on my card and with the order confirmation email. We even had the order on my truck and they made him take it off....never in my life have I been a part of such poorly crafted policy and procedures.But Brock followed up with me several times, repairing the situation and saving the deal...I was shopping elsewhere and preparing to cancel my order with F&D until Brock saved the day. Broc 5 stars. F&D zero stars.”
“Our sales rep was the store manager, who was patient, professional, polite, and attentive. "Andrew" thoroughly explained the different models of beds, options, pricing, current promotions (which were identical to those found on the internet) and even available discounts. Andrew also helped us find our perfect bed, based on our sleep positions, completed the sale, and scheduled the delivery and setup appointment. We had a great experience and can't wait for our new Sleep Number bed to be delivered and setup.”
“Last weekend was my first time at this location and had a very pleasant experience. I was purchasing tulle for the Pride Parade and the two folks who were cutting fabric were so nice. They were welcoming, supportive, and helpful!”
Home Decor
Home Decor
Home Decor
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“Always a pleasure. The store is clean...fairly organized. I did find pricing odd. They have sale signs that advertise the regular price of some things like crafting vinyl?”