“In full disclosure, I am not thrilled by First Merchants as a bank and have moved most of my funds to a larger bank that offers more perks, ATMs, and greater transparency as a result. I also would have closed my account here recently altogether before talking to Lisa, who is incredible. Lisa truly went above and beyond, and turned my whole day around with her kindness. They hire and maintain great people here. While the company as a whole could do much better, this particular branch is wonderful, largely because of Lisa and people like her who consistently provide exceptional customer service.”
“Taylor Lee at Telhio is friendly, knowledgeable, efficient, and helpful. She spent the time needed to ensure my mother had all of her accounts in order and set up the way she needed them. I highly recommend you see Taylor for your banking needs. Thank you Taylor!”
“As both a personal and business customer of US Bank this is one of my favorite locations to visit. The staff is very friendly and professional and always happy to help with all of my banking needs.I highly recommend this location to anyone looking a for a first class experience where your bankers really take the time to get to know you.I’d rate them a 6 stars if I could.”
“I absolutely love Wright Patt and the E Main Street office. Their customer service is top-notch both in office and over the phone. I am so pleased to have an account with them!”
“I have had great experiences at all of my visits to Key Bank in Reynoldsburg. Tom, Dev (guest star that day from Pick location), Lisa, and everyone are always friendly, professional, efficient, and kind.”
“I had a last minute transaction that had to be done today. I walked into Chase at 15 minutes till closing. Not only did they take care of all my needs, but everyone was so friendly! Even with them about to close for the day, they all had smiles for me and I left there with such a positive experience! Thanks for taking care of me. ?”
“Just visited chase today to set up my bank account. I am a new chase employee and the only man there was booked on appointments. The teller was so polite and asked if I wanted to wait to see if his next appointment showed up and if not he could probably help me. The man came up to us after a short while and helped me he was so nice and polite. He opened my checking and savings account IN 10 MINUTES. He made sure I understood everything and put me at ease because I was a little nervous. He was so sweet and the teller as well.”
“Good customer service at this location. I like to go for any needs to this center . I like this location the best . Very convenient just off the highway and fast route .”
“Just visited chase today to set up my bank account. I am a new chase employee and the only man there was booked on appointments. The teller was so polite and asked if I wanted to wait to see if his next appointment showed up and if not he could probably help me. The man came up to us after a short while and helped me he was so nice and polite. He opened my checking and savings account IN 10 MINUTES. He made sure I understood everything and put me at ease because I was a little nervous. He was so sweet and the teller as well.”
“We needed to close two accounts that had been comprised. The Assistant Branch Manager didn't attend a video conference so she could assist us in closing the accounts and opening new accounts. Great customer service.”
“I had an issue getting a new debit card with customer support over the phone so I physically had to go into a location. The lady that helped was so sweet to not only me, but my two year old I had to bring along. I’ve always dreaded going into banks due to past experiences, but this time I was out within ten minutes and very pleased.”
“I have had a car loan with Fifth Third for four years. I've found their online access to be easy to use. I was easily able to set up online payments and change information when needed. I've had zero issues with the loan or payments for the last four years. The rate was also great.”
“I've had consistently excellent experiences at this Huntington Bank location. Despite being a large bank, they offer a personalized touch that rivals the service of smaller, private banks. After relocating and no longer having access to a private bank my family uses, I was pleasantly surprised by the level of care and attention I received here.Over the past 18 months, the staff at this branch has been incredibly supportive, especially during the challenging process of navigating a difficult divorce (they didn’t even know). Despite the complexities involved, they went above and beyond to assist me with retrieving old statements and providing valuable advice. Their unwavering assistance during such vulnerable times left a lasting impression on me. I'm deeply grateful for their compassion and dedication, especially when others seemed too preoccupied to lend a helping hand. Thank you for making a difference in my life.”
“Located within the Kroger in the Brewery District this branch is certainly convenient. The staff was courteous and competent, even when navigating the more obscure previous year SEP deposits (as opposed to an IRA). Much much better than driving to their downtown branch, and I can buy groceries when I bank there at the Kroger too. I like the bank inside the grocery store concept a lot, very cool.”
Open 24 hours
Taylor Rd SW, Reynoldsburg“Very convienen for me since is extremely close to me. I talked maybe 2 times with staff and they were very helpful when I asked (but I heard not always). The only downside is the veggies since they are not good at any fruits or vegetables. Tip: they have Tostitos and Ruffles (from Mexico) and they are way better than the regular ones. Also they are on sale now at $2.50 each. I do recommend to grab a couple.”
“Kemya and Keerah both helped me with separate problems in a very efficient and helpful manner. They were able to help me identify my problem and easily help me solve them. Thank you guys!!!”