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July 2024 by K Y Middle
Basic nothin much in there..just was passing by.
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May 2023 by Patricia Henderson
Friendly staff
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April 2023 by Raquel L.
If you are a regular customer they won't even sell you any item. I can't believe there is a business like this. There is no sign directing this for license hair technician, and Cosmologist. I felt very judged to the extent that the associate sounded disdain, unmotivated, and depressed. It's disappointing that you can't buy a item and being told that you have to be licensed. I think this store should not be open to the public, and perhaps market themselves online.
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August 2022 by laney michael
We walked in the store and they greeted us and let us shop around for 25 minutes. When we went to check out the lady said that the store was not open to the public and only open to licensed cosmetologist, that we would have to present proof of that before purchasing a comb and nail polish… absolutely insane. Why not state that the moment we walked in? Or have a sign clearly stating ‘Not Open to the Public’. I thought she was joking at first. Complete waste of time.
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August 2021 by Denise Kelley
Literally had nothing I was looking for. Had to settle. Customer service was awesome though. ?
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April 2021 by David Runyon
Great Customer Service!!!
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November 2020 by requel king
Excellent customer service
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September 2020 by Shari Keller
Had most everything I needed. Emily was such a great help to me
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July 2020 by Tami Bischoff Quick
Friendly helpful staff always have plenty in stock
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July 2020 by Katrina W.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
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July 2020 by Katrina C.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
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April 2020 by Andrew H.
I placed an order for products and chose the same day delivery option at 8am on tues March 31st and products never showed up. I called Wednesday April 1st they said they hd the order and would be sending it out and I would have it today. annoyed I agreed due to the fact that I needed the products. Then get a call at 315 pm that they basically canceled my order mind you they close at 4 so no way I can make it to another store to get what I needed. I am then told that I have to call in and ask for a refund instead of one being applied automatically since they canceled my order. Called the customer service number the employee gave me and they are closed. So I'm just out of luck.
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February 2020 by Gina Plank
The lady who helped me was so kind.
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September 2019 by Tami Bischoff
Friendly helpful staff always have plenty in stock
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August 2019 by James Vandewater
Need my supplys
