Best Buy offers a wide range of products, from appliances to phones and computer accessories. Customers appreciate the store's warranty tracking and tech support services, particularly the benefits of the Total Care Plan. The staff is described as patient, helpful, and knowledgeable, guiding customers to the right purchases. However, some customers have had mixed experiences, with one reporting rude and demeaning behavior from an installer, while another noted the need to flag down staff for assistance. Overall, Best Buy seems to provide a generally positive shopping experience, with quality products and, in many cases, top-notch customer service.
I don't buy online, only have regular tv service, wish you could buy CDs & DVDs still
June 2024
Best buy had what I needed and purchase complete in 5 mins, but the install was a nightmare! One of the guys was so rude and demeaning that I threatened to call the police if he didn't leave! The other guy and I completed the install! Waiting for a manager to call me back Beware of whom to entrust in your home, never... read full comment
May 2024
A mobile Hotspot that was slow in updating. The store was Very helpful
