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October 2024 by David Benis
Great experience. Sales person, LaQuita, was friendly, knowledgeable, but not pushy. Did not feel pressured to make any decisions.
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October 2024 by James Hawkins
This place just can't get anything done right. The ordering system is so jacked up. Their delivery team just makes up when they can or cannot delivery items. Somehow my phone number kept changing in the delivery so nobody called and, they sent me an email saying they were going to delivery an item, 3 hours prior to showing up so guess what, nobody was available and since my number was wrong, they couldn't call to confirm anything. Do not waste your time buying anything from here because their estimated times of delivery and their 3rd party delivery team are the WORST! Find a store that sells american only. Yes, you will pay more, but you do not have to deal with the overseas nightmare.
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October 2024 by Mark Rogers
Bill was amazing helped us get everything we wanted worked with back office to help get the best deals!! We shall be back!!!!
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October 2024 by Brenda Vawters
LaQuita was super nice, professional and extremely helpful. She went above and beyond helping us finding our furniture.
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October 2024 by Kyle Hutton
Bill was awesome. Went way out of his way to help us. Great customer service!
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October 2024 by Lisa Kelley
Great service!
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October 2024 by J Wilson
Bill was great! Very knowledgeable and helpful. Thanks, Bill!
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October 2024 by Jamie Mason
Bill was fantastic when it came to the purchase of our furniture. He was patient when my kids were crazy and talked us thru the whole process. Great experience.
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October 2024 by Candace Peterson
I absolutely loved my experience at this store. My sales person was Lisa and she was a breathe of fresh air. She was the complete opposite of a pushy sales person that follows you around the store. She asked what I was looking for, pointed me in the right direction, and gave me the space I needed. She also understood my need and was attentive to answering my questions (I had alot lol) she was very kind and patient. She made me feel comfortable, I felt like I was shopping with advisor, the same way it would be if you were shopping with your mom (but in a good way?) All in all I highly recommend. The manager was amazing and accommodating as well. Thank you Ashley furniture for an amazing experience. I cant wait for my new bedroom set and dining set to arrive.?
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October 2024 by Jose Humberto
I bought a bed, furniture, mattress from them and the delivery process was quite bad, they deliver the furniture whenever they feel like it, they have no respect for the customer in terms of delivery time, I had to miss work to receive the delivery since they do not work on Sundays, when the bed arrived it had a very strong smell, probably some factory chemical which harmed me and caused me a terrible allergy, I went to the store to complain and they did not give me an answer, days went by and in the end they only told me that the claim will not proceed, very bad service I will never buy anything from Ashley Furniture again!!!
I bought a bed, furniture, mattress with them and the delivery process was quite bad, they bring the furniture whenever they feel like it, they do not have the slightest respect for the client in terms of delivery time, I had to miss my job to be able to receive the delivery since they don't work on Sundays, when the bed arrived it had a very strong smell, probably some factory chemical which hurt me and caused me a terrible allergy, I went to complain to the store and they didn't let me know. They responded, days passed and in the end they only told me that the claim will not proceed, very bad service, I will never buy anything from Ashley Furniture again!!!
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October 2024 by Gabe Whitley
Bill Anderson helped me and my brother get a great deal on a couch, entertainment system, and a coffee table and end tables. Super nice experience and we got what we wanted out of it. I definitely recommend going here if you need furniture. There aren’t a lot of helpful, personable, or polite people in customer service but he checks the box on all three!
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October 2024 by Natalie Holliday
Excellent customer service and products. Excellent delivery service. They bring items in your home, unpack it and set it up. They look all items over with customer and make notation if an issue/defect, etc. Whenever there has been an issue they always send someone out to either fix or replace item. Will continue to do business with
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September 2024 by Mandie
Ms. Davis was our wonderful helper the first time we purchased furniture from Ashley and we liked her so much we made sure to come back and work with her again! We really like the quality of our furniture for the price we paid that we have purchased from them. We truly loved the professionalism and knowledge that Ms. Davis had to offer. I highly recommend going to Ashely!
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September 2024 by Charles Mullins
Vary rode and don’t like answering questions
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September 2024 by Brenda Zirkle
Bill Anderson was awesome!
