-
October 2023 by Larry G.
I visited the Walgreens Pharmacy in Ravenna Ohio to return an Albuterol Sulfate Inhalation Aerosol that did not work (nothing came out). Informed the pharmacist that it never worked properly and after 100 of the 200 doses stopped working altogether. The pharmacist looked at it,and told me to clean it with warm water. Said they could contact my Dr. to re-fill the script. Took it home cleaned it and and it still doesn't work. 2 points ::1. I paid a lot for this medication and expect it to work. After informing Walgreens that the others didn't work properly I would think they would want them back and inform the manufacturer (LUPIN) and give me another one that works.2. As an asthmatic, I need my rescue inhaler at a moments notice. And I need it to work immediately. Thankful I had another (brand) when I needed it otherwise could have resulted in a serious asthma attack. Walgreens staff should be aware of these types patients.
-
September 2022 by Dee W.
I honestly don't know how they stay in business. Today, I called multiple times. I either get a recording that says they have something in place that will not allow my call to complete or someone answers and says that I am breaking up. I've had no other complaints about that so I need to question the validity of that statement. Additionally, I had some prescriptions called in and learned after the fact that the pharmacy was closed because they were short on Pharmacists. I understand, but please tell people that there are problems so they can move on.
-
July 2022 by Alyssa F.
I went in to get a prescription and it had a $5.00 off coupon I could use for anything up until July 24th so I bought some biofreeze which if you bought that you get a $5.00 coupon for the next time well my total ended up being about $16.00 and I said did that $5.00 coupon work??? And the cashier says no that's for next time you owe me $1.00 or something still after giving her $15.00 she did not use my coupon nor did she give it back she ripped me off and probably kept the coupon for herself. Now yes this makes me angry I didn't want to spend $16.00 on biofreeze but I wanted it and thought since I had a coupon I could get it cheaper well I guess not.....some employees need evaluated because they do not know how to treat customers!!!
-
July 2022 by Google user
Always rude. Not helpful.. you will have to advocate for yourself here. Yesterday pharmacy suddenly closed at 3 and I could not get my med for a life-threatening condition. They told ME to call around because it could be 5 more days until the pharmacy reopens. Kent didn't have it. Stow had a partial. Honestly, choose this pharmacy if you do not want to be taken care of well. It's that bad!!
-
May 2022 by Missy Gusky
Always rude. Not helpful.. you will have to advocate for yourself here. Yesterday pharmacy suddenly closed at 3 and I could not get my med for a life-threatening condition. They told ME to call around because it could be 5 more days until the pharmacy reopens. Kent didn't have it. Stow had a partial. Honestly, choose this pharmacy if you do not want to be taken care of well. It's that bad!!
-
May 2022 by Marie O.
Love Walgreens! This particular Walgreens is one of my favorite. Employees are always welcoming and helpful! Shout out to Aoanson, store manager, who is always so welcoming and helpful! Check out their weekly ads for great deals! #SatisfiedCustomer
-
April 2022 by Telsa Croop
What the heck is up with your pharmacy people need their medicine. This is absolutely unacceptable. I can’t even contact anybody to transfer my script to a different pharmacy
-
April 2021 by Rayne Eryeanna Rose-Srock
lower their prices, start accepting government insurance
-
May 2020 by Cameron McGee
customer service and common sense is lacking
-
April 2020 by Bill Anderson
Your service and website sucjs
-
September 2019 by Sandra G. Christian
my husband and I stopped after church today at pharmacy. I ask if could gt flu shot, he stared at me, Said I hv 49 scrips to fill and taking my lunch break, Said u want wait 30min.I said no, we left.The pharmacist in past hv always been soo kind.We will not go there again, will go to Aurora.
