-
November 2023 by Jack Riggs
⚠️ No trash cans or dumpsters on location, so people just leave their junk out. The place gets broken into and you have to jump through hoops to get anyone to help you after getting everything they ask for it's been 4 months since my unit was broken into and still waiting on a reply and how they're going to repay me my loss. And everything that was damaged that needs thrown out. It's up to me to take care of. There's no dumpster on site like I said to toss out the damaged and broken property that happened during the break-in to my storage unit. It takes weeks for them to plow in the winter therefore, you can't get into the driveway or get to your storage unit. Badly managed storage facility. If I could rate it minus five stars I would. The price hikes are ridiculous. There's no one on site no staff so if there's a problem you have to take the time out of your day to call them. No matter if it's the gates not working properly, they're building has been broken into or someone's other storage unit. Again badly managed property and business. Find a different storage facility!! YOU BEEN WARNED!! 11 / 14 / 2023 ⚠️
-
November 2023 by Patricia O
Easy to navigate website and pay for storage unit. I don't like that I wasn't able to look at the unit before purchasing.
-
September 2023 by Colleen Truitt
Not enough information was given to me.Couldn’t put my car in unit without ramps and then told me my car had to be on empty. We couldn’t get their lock off the unit, rusted solid.Poor experience
-
September 2023 by Anita Gibson
I like the online service very simply love it!!!
-
August 2023 by Annette Bilello
These ppl need new owners. My unit was broken into n, and they still haven't done anything
-
June 2023 by WOLF SQUAD
Fast and easy experience
-
June 2023 by Ryan Coy
If I could rate this zero stars I would.Rented a 10x15 unit to store a small vehicle. Unit has 8" concrete curb in front, and prevents a car from being driven into the unit. Almost all units have this curb in front of the entrance, rather than connecting to the asphalt. Company has ZERO information about this facility (short of size of units), and required me to go back to the facility and note any units that would allow for vehicle access. After doing this, and noting 11 units that could work, none of those were the appropriate size or available. Upon calling again to cancel my unit and receive a refund, I was told that I am past the 5 day grace period for refund, and there was nothing they can do, despite the fact they know nothing about the state of facility, and required me to make multiple trips to do my own research. No one on site to assist with anything. Terrible experience. I would never recommend this company or facility to any person. I've spent $115 dollars for zero service, except for 4 trips back and forth and four calls to off-shore customer service representatives, all eating into the 5 day grace period that has now expired and put me out of my money. Terrible business model, and miserable experience. Would not recommend, ever.
-
June 2023 by Christina Louise
So far so good secure
-
May 2023 by April Baker
Very fast and efficient. They got me in a unit on a Sunday within an hour. Very reasonable prices and very helpful. Great place!!!!!
-
March 2023 by Stardancer Nightshade
Someone cut my lock and stole but they refuse to even investigate or let me file a claim. Have had to have other people’s locks cut off of my unit. Now trying to have someone else’s lock cut off my unit with no luck. They gave me a time and date that they’d cut it but never did. Had an appointment to meet with the supervisor but he never showed. Phone calls are getting me no where. I pay insurance and everything but they don’t care. As soon as I can get that lock cut off I’m getting my stuff and never again.
-
February 2023 by Chrissy Mann
Very easy process
-
January 2023 by roger whittaker
I had a issue of needing to change to another storage place and they took the time to help my situation out to what I needed
-
December 2022 by J Bake 330
Easy and convenient and close to home
-
December 2022 by Carmen Parfitt
I store my stuff there
-
December 2022 by Joyce Jones
Very poor customer service our unit was all tore up inside the wall was pushed in us could see the other people items in the other unit the chicken wire was all cut up were this unit was broken in and never repaired it too 45 min to get someone on phone to get a different unit. I think they should have gave us a discount for our troubles. If I had to do it all over again I would have not rented here .
