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February 2024 by Stephen Nelsen
Would recommend our agent Patti Hicks to everyone. Saved us a lot of money on our insurance.
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October 2023 by Kara Bowman (Witchy Woman)
Amazing people, amazing customer service. They have taken care of all my insurance needs!
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October 2023 by Rob Vigars
Rodney took the time to compare rates for us and adjusted our coverage to ensure the lowest premium possible. We're not happy with the rate at which the insurance industry is raising their rates, but thankful we have an agency like RC Cook to help us find the most reasonable insurance coverage.
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September 2023 by Larry Moss
It's nice to have Rodney Cook on my side living in my neighborhood.
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August 2023 by Cameron Pedro
Mrs. Cook was the best ever. And with such a good mother (may she rest in peace) comes a good son! Rod is successful because he surrounds himself with top notch teammates. If I could steal Patty away, I would in a heartbeat. She is the lifeline and Rock Star in the office. While I do not know everyone by name, they know me when I call. This is a good family working hard at the family business. A true American dream. They will help to protect your own family dream - and are true to their word - moreso in a professional way than I have ever experienced. If wrong, they will freely admit and make it right. No excuses. After nearly two decades and working with two generations of the Cook family and long time support, (the lovely Patty) I cannot in good faith recommend anyone better. (This is not a paid review. All praise is earned and deserved)
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June 2023 by Don Lengel
Needed more info. and ALWAYS get the answers I want,GREAT job.
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May 2023 by James Trickey
Absolutely love the service Ron provided! He helped us save a ton of money on our insurance and I will recommend him to everyone I know!
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May 2023 by Beth Blankshine
Great customer service. Appreciate their patience and understanding of my insurance needs and offering different options for me to choose from.
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May 2023 by ryan watson
Great service and price on car insurance
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November 2022 by john schartiger
10+ year customer lost due to rude and discourteous service. Would not recommend. 1 phone call to find a lower rate and no hassle genuinely courteous service. -----UPDATE---- 11/1/22 my new agent same company (progressive) got me a $392.00 dollar refund back in my checking account and a radically lower rate (SAME EXACT COVERAGE) then I was charged and I paid in full by R.C. Cook. Of course my new agent does have a perfect 5 star rating with over 100 reviews in Kent. P.S. I waited till my progressive billing page reflected my new agent to write the original review. SO I WAS ABSOLUTELY NOT STILL A CUSTOMER ---------SAVE YOURSELF SOME MONEY LOOK UP THE GOOGLE REVIEWS-------
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October 2022 by Jen Jones (JJ)
A family owned business. Affordable price. Friendly and very kind. Great customer service:-)
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July 2022 by Allison Pettrey
Highly recommend RC Cook Insurance. He worked very hard and answered all of our questions until we got what we needed. Thank you!
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June 2022 by Kathleen Sands
Great Insurance Agency!!! They take care of my every need and I ffel just like family!!
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May 2022 by Denise Donatelli
Pays immediately and no hassle. Staff is informed, always available for legal papers, easily accessible. No bureaucracy tangles. Been with them for years. Generous.
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March 2022 by Theresa Infante weible
I rated it as a 4 star. But showed I did 3.I łove this is company.No complaints from me.Sorry for misunderstanding on my mess up.Been with you all for almost 5 years.Never had any issues.