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November 2023 by De Hh
The pricing was confusing for a 10 x 18 unit. ? I was told a price of $112 by the manager and there would be a rate increase the first of the year. But if I signed a year's lease he would keep my price for the year of $112 a month and give me a free month.However there was a binder on the desk with a pricing sheet of $85 a month for a 10 x 18.? The binder was sitting in plain site facing me. When I pointed out to the manager the pricing sheet says $85 he put the binder away and said that was the old price. ?♀️So I went to another storage place and rented a 10x20 unit for $98 a month. ?Oh and I didn't have to sign a years lease for a storage unit with the place I rented from.?It felt like Portage Storage is just randomly making up prices and trying to pressure customers to sign a years lease.??????
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July 2023 by Robert Dailey
Great place to store your stuff, very nice staff.
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June 2023 by Terry Barnes
This is a great place to store your camper at with good prices. If you camp at West Branch mosquito lake or any of the Eastern State parks.
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February 2023 by Spud49068 Smith
Friendly staff. Very helpful and understanding. Only draw back is that there is not 24hr access to your rented unit. However, when we got ours, they were the best rate in the Randolph area with the size that we needed.
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October 2022 by Martina Morse
where to even start, you call, it says go to the website, you go to the website, it tells you to call. when you do call, you get the voice mail constantly and no one ever calls you back, doesn't matter the time either. its very unprofessional and leaves you thinking that they obviously don't want your money or your business so in my opinion, for others who think about using them, go somewhere else. don't waste the time or the energy.edit:literally just go a hold of someone after at least 3 months and even though it says available units on the website, they have nothing available. go figure
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June 2022 by Homer J Hood
Very helpful at the desk when I called answer the phone properly and very reasonable on prices but they did not have anything available at the time so that must mean there must be a great operation going there
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March 2022 by Patti Dailey
Very clean, organized and secure facility.
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October 2021 by Amanda Stillwell
Best storage place I've had by far. Extremely respectful and went out of there way to help me after hours even though I was a new customer.
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April 2021 by Robin Smith
Very clean place. Able to pay your bill online. The rental fee is in comparison with others. Not many opening though. If a unit is available, don't wait take it!!!
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April 2021 by James Hamlin
Friendly and very competitive pricing. I love the staff.
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September 2020 by Richard Mohler
I have been a customer for almost 2 years now.I have had many interactions with the staff from the manager, Jennifer to her helpful staff Katlynn, and recently Meagan.I want to give these 3 ladies the praise and compliments that they deserve.They have worked with me on several occasions and I have found them nothing but prefect in customer service.Thank you girls for always taking great care of me and whatever I needed at that time.Not on any occasion was I ever disappointed.Top notch service is hard to find these days but is abundant at Portage Self Storage.Thank you
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March 2020 by MaryLou Barreto
They keep my trailer and we never have no problems with getting in or out. I like that they have cameras on site.
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November 2019 by Scott Whittlesey
Great staff they were willing to work with us on our move to sc.
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October 2019 by Catherine Allbritain
The staff is so friendly and makes it a point to get to know you. The only issue is sometimes they close earlier than their sign says.
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October 2019 by Allen Smith
Decent prices
