“I needed a circuit board for a remote control repaired. This is a remote for a piece of equipment I use at work. A new remote is incredibly expensive. I brought it to the Aurora store just to see if he could possibly repair it before I spent several hundred dollars on a new one. He was able to fix it and he did so for an incredibly reasonable price!! Super friendly and great customer service. I definitely recommend iRepair More!!”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
10AM - 8PM
9706 OH-14, Streetsboro“MJ, is very knowledgeable of her job. She was such a GREAT help to my Daughter and, I! I highly recommend her. It was VERY unfortunate and disappointing that she didn’t have help in the store!!! SHE WORKS VERY HARD!!!”
“I stopped in the store because I was having technical issues and Vicki and Kayleigh were absolutely awesome! They were very friendly, knowledgeable and expeditious! I’d like to thank them for their stunning professionalism and a job well done!”
9AM - 9PM
2574 OH-59, Kent“Lex is the friendliest most helpful cell phone representative I’ve ever experienced since being with Verizon. We went in at the beginning of February to upgrade two phones. There were some issues with the removal of a third line that was transferring out and lex had continuous communication with me throughout the month until my issue was effectively resolved and my account updated how it needed. She went above and beyond her customer service role!”
“CSR'S went above and beyond to help solve my problem, which is the first time I had one! It was software related. But replaced my phone (under warranty) just on case! I guess I am one of the lucky ones with Verizon!”
10AM - 7PM
9529 OH-14, Streetsboro“I cannot say enough good words about Chad! Very educated and kind… Had patience and explained everything in detail! VERIZON is lucky to have him as an employee!”
10AM - 7PM
1139 Lake St, Kent“It's where you want to be. Grab an ice cream and a beer from the marina store (only open through the summer) and gaze a sunset from the beach and you'll want to move here.”
“Tisha was really helpful. She highlighted excellent coverage and affordable plans. Her positive feedback helps others understand why cricket is a great choice. It's always nice to have someone advocating for a company that provides such good service! Probably the best customer service in this store.”